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ModerateClass IITerminated

FDA Devices recall · Reported December 12, 2012

NeuViz 16 Multi-Sliced CT Scanner System, part number 989605858501. NeuViz Dual series CT Scanner System, part number 989605651321 The NeuViz 16 CT Scanner System can be used as a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously.

The four screws that secure the patient table top to the carrier pulled out and caused the table top to detach. This issue may affect NeuViz Dual and NeuViz 16 scanners.

Recall #
Z-0466-2013
Affected scope
20 units of NeuViz 16 CT Scanner Systems and 25 units of NeuViz Dual series
Initiated
October 18, 2012
Verify with FDA Devices →
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Philips And Neusoft Medical Systems Co., Ltd. recalled NeuViz 16 Multi-Sliced CT Scanner System, part number 989605858501. NeuViz Dual series C… - a moderate-severity action.

NeuViz 16 Multi-Sliced CT Scanner System, part number 989605858501. NeuViz Dual series C… was recalled by Philips And Neusoft Medical Systems Co., Ltd. in December 12, 2012. Reason: The four screws that secure the patient table top to the carrier pulled out and caused the table top to detac…. Check the official notice for the remedy. Verify recall #Z-0466-2013 with the FDA Devices before acting.

The recall

Philips And Neusoft Medical Systems Co., Ltd. issued this moderate-severity FDA Devices recall-The four screws that secure the patient table top to the carrier pulled out and caused the table top to detac….

Moderate
severity level
20 units
affected scope
Class II
classification
December 12, 2012
reported

Sourced from official FDA Devices enforcement records. Verify recall #Z-0466-2013 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.

Within the same product category the archive holds 6 closely related recalls, 6 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 41,021 medical devices recalls on record

01,0002,0003,0004,000 20052008201120142017202020232026 1,947
Severity1906864652High severity (most serious)Moderate severityLow severity
Where this agency-classified recall sits among FDA Class I/II/III notices

Of 88,244 recalls with an agency hazard classification, 19,068 are high severity, 64,652 moderate, and 4,524 low. A further 16,179 CPSC/NHTSA recalls have no agency class and are excluded from this split. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Product description

NeuViz 16 Multi-Sliced CT Scanner System, part number 989605858501. NeuViz Dual series CT Scanner System, part number 989605651321 The NeuViz 16 CT Scanner System can be used as a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously.

Reason for recall

The four screws that secure the patient table top to the carrier pulled out and caused the table top to detach. This issue may affect NeuViz Dual and NeuViz 16 scanners.

Recall Profile

Structured summary of the FDA Devices recall record
Attribute Value
Agency U.S. Food and Drug Administration
Severity class Moderate (Class II)
Status Terminated
Recall number Z-0466-2013
Date reported December 12, 2012
Date initiated October 18, 2012
Recalling firm Philips And Neusoft Medical Systems Co., Ltd.
Firm location Shenyang, Liaoning, N/A
Affected scope 20 units of NeuViz 16 CT Scanner Systems and 25 units of NeuViz Dual series
Distribution Nationwide Distribution including North Carolina, Ohio, Texas, and Puerto Rico.

Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.

Scale of Impact

20 units of NeuViz 16 CT Scanner Systems and 25 units of NeuViz Dual series units affected - limited or regional distribution scale.

Regional (<10K units) ✓ This recall
Multi-state (10K – 100K units) -
Large-scale (100K – 1M units) -
Massive (≥1M units) -

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Food and Drug Administration filings.

What to do with this recall

Match your product against the recall record, then act on the agency remedy.

  • Check the recall number (Z-0466-2013) and product description against the item you own. Search the archive
  • Confirm the current status with FDA Devices before acting, recall details can be updated.
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
NeuViz 16 Multi-Sliced CT Scanner System, part number 989605858501. NeuViz Dual series CT Scanner System, part number 989605651321 The NeuViz 16 CT Scanner System can be used as a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously.. Recalled by Philips And Neusoft Medical Systems Co., Ltd.. Units affected: 20 units of NeuViz 16 CT Scanner Systems and 25 units of NeuViz Dual series.
Why was this product recalled?
The four screws that secure the patient table top to the carrier pulled out and caused the table top to detach. This issue may affect NeuViz Dual and NeuViz 16 scanners.
Which agency issued this recall?
This recall was issued by the FDA Devices on December 12, 2012. Severity: Moderate. Recall number: Z-0466-2013.
Where was the recalled product distributed?
Distribution: Nationwide Distribution including North Carolina, Ohio, Texas, and Puerto Rico..
Should I stop using a recalled medication or medical device?
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.

Nationwide recalls with similar severity or category timing

Drug and device notices outside this firm and state, matched by severity timing and product category.

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This recall: FDA Devices, reported December 12, 2012. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026