Severity
Moderate
FDA Devices recall · Reported December 25, 2019
VisuMax devices with software version 2.10.13 and activated SW-Module ReLEx (SMILE) option may experience a software issue. In case of a suction loss during treatment the softwar…
Carl Zeiss Meditec, Inc. recalled VisuMax Software Version 2.10.13 with activated Software-Module ReLEx (SMILE) option used… - a moderate-severity action.
VisuMax Software Version 2.10.13 with activated Software-Module ReLEx (SMILE) option used… was recalled by Carl Zeiss Meditec, Inc. in December 25, 2019. Reason: VisuMax devices with software version 2.10.13 and activated SW-Module ReLEx (SMILE) option may experience a s…. Check the official notice for the remedy. Verify recall #Z-0680-2020 with the FDA Devices before acting.
The recall
Carl Zeiss Meditec, Inc. issued this moderate-severity FDA Devices recall-VisuMax devices with software version 2.10.13 and activated SW-Module ReLEx (SMILE) option may experience a s….
Sourced from official FDA Devices enforcement records. Verify recall #Z-0680-2020 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
This FDA Devices action (record #Z-0680-2020) was formally reported on December 25, 2019, with the manufacturer initiating the action on December 6, 2018. It is classified under Moderate severity (Class II), with a current status of Terminated. Carl Zeiss Meditec, Inc. is listed as the recalling firm, operating out of Dublin, CA. Federal records list the affected scope as 66 units.
The documented reason for this recall is: VisuMax devices with software version 2.10.13 and activated SW-Module ReLEx (SMILE) option may experience a software issue. In case of a suction loss during treatment the software allows the user to choose the option i… Distribution data in the federal record shows the product reached: US nationwide distribution.. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 3 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Severity
Moderate
Affected scope
66 units
Related Recalls
6
3 from same agency
VisuMax Software Version 2.10.13 with activated Software-Module ReLEx (SMILE) option used in conjunction with the VisuMax Femtosecond Laser System for Refractive Correction. Catalog Number 0000000-1345-518 Product Usage: The VisuMax Femtosecond Laser is a precision ophthalmic surgical laser designed for the creation of incisions in the cornea. The VisuMax Femtosecond Laser is indicated for use in small incision lenticule extraction (SMILE) for the reduction or elimination of myopia. This device is intended for use in small incision lenticule extraction (SMILE) for the reduction or elimination of myopia >=-1.00 D to <=-8.00 D, with <=-0.50 D cylinder and MRSE <=-8.25 D in the eye to be treated in patients who are 22 years of age or older with documentation of stable manifest refraction over the past year as demonstrated by a change of <=0.50 D MRSE.
VisuMax devices with software version 2.10.13 and activated SW-Module ReLEx (SMILE) option may experience a software issue. In case of a suction loss during treatment the software allows the user to choose the option immediate restart or restart treatment. Suction loss can occur in phase 1 through phase 5. The software defect refers to Phase 2 (between 10% and 100% of lower lenticule cut) only. The software offers a flap cut, but due to the software issue it performs a cap cut instead of a flap cut if the user proceeds.
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Terminated |
| Recall number | Z-0680-2020 |
| Date reported | December 25, 2019 |
| Date initiated | December 6, 2018 |
| Recalling firm | Carl Zeiss Meditec, Inc. |
| Firm location | Dublin, CA |
| Affected scope | 66 units |
| Distribution | US nationwide distribution. |
Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Devices, reported December 25, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.