Severity
Moderate
ModerateClass IITerminated
FDA Devices recall · Reported December 25, 2019
CVS Health At Home A1C Test Kit, Software Version Revision D, REF Number 3059
A numerical value less than 4% or greater than 13% may be displayed instead of the expected <4% or >13% result, due to a software bug.
Compiled from official public sources by the editorial team.
Verify with FDA Devices →
Polymer Technology Systems recalled CVS Health At Home A1C Test Kit, Software Version Revision D, REF Number 3059 - a moderate-severity action.
CVS Health At Home A1C Test Kit, Software Version Revision D, REF Number 3059 was recalled by Polymer Technology Systems in December 25, 2019. Reason: A numerical value less than 4% or greater than 13% may be displayed instead of the expected <4% or >13% resul…. Check the official notice for the remedy. Verify recall #Z-0686-2020 with the FDA Devices before acting.
The recall
Polymer Technology Systems issued this moderate-severity FDA Devices recall-A numerical value less than 4% or greater than 13% may be displayed instead of the expected <4% or >13% resul….
- Moderate
- severity level
- 8K units
- affected scope
- Class II
- classification
- December 25, 2019
- reported
Sourced from official FDA Devices enforcement records. Verify recall #Z-0686-2020 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Devices action (record #Z-0686-2020) was formally reported on December 25, 2019, with the manufacturer initiating the action on December 2, 2016. It is classified under Moderate severity (Class II), with a current status of Terminated. Polymer Technology Systems is listed as the recalling firm, operating out of Whitestown, IN. Federal records list the affected scope as 8285.
The documented reason for this recall is: A numerical value less than 4% or greater than 13% may be displayed instead of the expected <4% or >13% result, due to a software bug. Distribution data in the federal record shows the product reached: The products were distributed to the following US states: AR, CA, FL, IL, IN, KY, MN, NC, NJ, NY, OH, PA, RI TN, UT, VA, WA, and Puerto Rico. The products were distributed to the following foreign countries: Austral…. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 3 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
8285
Related Recalls
6
3 from same agency
Product description
CVS Health At Home A1C Test Kit, Software Version Revision D, REF Number 3059
Reason for recall
A numerical value less than 4% or greater than 13% may be displayed instead of the expected <4% or >13% result, due to a software bug.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Terminated |
| Recall number | Z-0686-2020 |
| Date reported | December 25, 2019 |
| Date initiated | December 2, 2016 |
| Recalling firm | Polymer Technology Systems |
| Firm location | Whitestown, IN |
| Affected scope | 8285 |
| Distribution | The products were distributed to the following US states: AR, CA, FL, IL, IN, KY, MN, NC, NJ, NY, OH, PA, RI TN, UT, VA, WA, and Puerto Rico. The products were distributed to the following foreign countries: Australia, Bahamas, Belgium… |
Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (Z-0686-2020) and product description against the item you own. Search the archive
- Confirm the current status with FDA Devices before acting, recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
CVS Health At Home A1C Test Kit, Software Version Revision D, REF Number 3059. Recalled by Polymer Technology Systems. Units affected: 8285.
Why was this product recalled? ▼
A numerical value less than 4% or greater than 13% may be displayed instead of the expected <4% or >13% result, due to a software bug.
Which agency issued this recall? ▼
This recall was issued by the FDA Devices on December 25, 2019. Severity: Moderate. Recall number: Z-0686-2020.
Where was the recalled product distributed? ▼
Distribution: The products were distributed to the following US states: AR, CA, FL, IL, IN, KY, MN, NC, NJ, NY, OH, PA, RI TN, UT, VA, WA, and Puerto Rico. The products were distributed to the following foreign countries: Australia, Bahamas, Belgium, Bahrain, Bangladesh, Canada, China, Columbia, Czech Republic, England, Egypt, Greece, Spain, India, Indonesia, Haiti, Hong Kong, Italy, Japan, Jordan, Kenya, Lebanon, Mexico, Myanmar, Malaysia, Philippines, Pakistan, South Africa, Nigeria, Poland, Saudi Arabia, Sweden, Turkey, Singapore, Trinidad & Tobago, Slovenia, Vietnam, United Arab Emirates, Uruguay..
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (Z-0686-2020) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device? ▼
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Devices, reported December 25, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.