Severity
Moderate
ModerateClass IICompleted
FDA Devices recall · Reported February 1, 2023
Invisalign Express 10 REF 8512 Invisalign System Comprehensive REF 9000 Invisalign System Moderate REF 9001
3D orthodontic planning software has a defect that leads to an issue where incorrect number of aligners may be produced (less or greater than the doctor requested) and incorrect p…
Align Technology Inc recalled Invisalign Express 10 REF 8512 Invisalign System Comprehensive REF 9000 Invisalig… - a moderate-severity action.
Invisalign Express 10 REF 8512 Invisalign System Comprehensive REF 9000 Invisalig… was recalled by Align Technology Inc in February 1, 2023. Reason: 3D orthodontic planning software has a defect that leads to an issue where incorrect number of aligners may b…. Check the official notice for the remedy. Verify recall #Z-1017-2023 with the FDA Devices before acting.
The recall
Align Technology Inc issued this moderate-severity FDA Devices recall-3D orthodontic planning software has a defect that leads to an issue where incorrect number of aligners may b….
- Moderate
- severity level
- Class II
- classification
- February 1, 2023
- reported
Sourced from official FDA Devices enforcement records. Verify recall #Z-1017-2023 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Devices action (record #Z-1017-2023) was formally reported on February 1, 2023, with the manufacturer initiating the action on December 5, 2022. It is classified under Moderate severity (Class II), with a current status of Completed. Align Technology Inc is listed as the recalling firm, operating out of San Jose, CA. Federal records list the affected scope as 14 cases (637 aligner and temples).
The documented reason for this recall is: 3D orthodontic planning software has a defect that leads to an issue where incorrect number of aligners may be produced (less or greater than the doctor requested) and incorrect packaging is provided. Distribution data in the federal record shows the product reached: U.S. Nationwide distribution in the states of AZ, CA, CO, FL, KY, MA, NJ, NY, OH, OK, and WI.. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 3 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
14 cases (637 aligner and temples)
Related Recalls
6
3 from same agency
Product description
Invisalign Express 10 REF 8512 Invisalign System Comprehensive REF 9000 Invisalign System Moderate REF 9001
Reason for recall
3D orthodontic planning software has a defect that leads to an issue where incorrect number of aligners may be produced (less or greater than the doctor requested) and incorrect packaging is provided.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Completed |
| Recall number | Z-1017-2023 |
| Date reported | February 1, 2023 |
| Date initiated | December 5, 2022 |
| Recalling firm | Align Technology Inc |
| Firm location | San Jose, CA |
| Affected scope | 14 cases (637 aligner and temples) |
| Distribution | U.S. Nationwide distribution in the states of AZ, CA, CO, FL, KY, MA, NJ, NY, OH, OK, and WI. |
Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (Z-1017-2023) and product description against the item you own. Search the archive
- Confirm the current status with FDA Devices before acting, recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Invisalign Express 10 REF 8512 Invisalign System Comprehensive REF 9000 Invisalign System Moderate REF 9001. Recalled by Align Technology Inc. Units affected: 14 cases (637 aligner and temples).
Why was this product recalled? ▼
3D orthodontic planning software has a defect that leads to an issue where incorrect number of aligners may be produced (less or greater than the doctor requested) and incorrect packaging is provided.
Which agency issued this recall? ▼
This recall was issued by the FDA Devices on February 1, 2023. Severity: Moderate. Recall number: Z-1017-2023.
Where was the recalled product distributed? ▼
Distribution: U.S. Nationwide distribution in the states of AZ, CA, CO, FL, KY, MA, NJ, NY, OH, OK, and WI..
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (Z-1017-2023) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device? ▼
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Devices, reported February 1, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.