PlainRecalls
FDA Devices Moderate Class II Terminated

EPWorks software used in the Xltek Protektor Stimulator Product Usage: Intraoperative diagnosis of acute dysfunction in corticospinal axonal conduction brought about by mechanical trauma (traction, shearing, laceration, or compression) or vascular insufficiency.

Reported: February 18, 2015 Initiated: January 2, 2015 #Z-1068-2015

Product Description

EPWorks software used in the Xltek Protektor Stimulator Product Usage: Intraoperative diagnosis of acute dysfunction in corticospinal axonal conduction brought about by mechanical trauma (traction, shearing, laceration, or compression) or vascular insufficiency.

Reason for Recall

Software error occurs when using remote monitoring; if the remote user tries to stop the free run waveform group, the system will display a message informing the user that they do not have sufficient privilege.

Details

Units Affected
928 units
Distribution
US Nationwide Distribution
Location
Oakville, Ontario

Frequently Asked Questions

What product was recalled?
EPWorks software used in the Xltek Protektor Stimulator Product Usage: Intraoperative diagnosis of acute dysfunction in corticospinal axonal conduction brought about by mechanical trauma (traction, shearing, laceration, or compression) or vascular insufficiency.. Recalled by Natus Medical Incorporated. Units affected: 928 units.
Why was this product recalled?
Software error occurs when using remote monitoring; if the remote user tries to stop the free run waveform group, the system will display a message informing the user that they do not have sufficient privilege.
Which agency issued this recall?
This recall was issued by the FDA Devices on February 18, 2015. Severity: Moderate. Recall number: Z-1068-2015.