Severity
Moderate
ModerateClass IIOngoing
FDA Devices recall · Reported March 22, 2023
Arial mobile application, model #54630 and #54640 for Android devices downloaded from the Google Play Store as part of the Arial Emergency and Nurse Call system.
The mobile application for Android devices downloaded from the Google Play Store do not load per specifications and function on the Android devices.
Securitas Healthcare LLC recalled Arial mobile application, model #54630 and #54640 for Android devices downloaded from the… — a moderate-severity action.
Arial mobile application, model #54630 and #54640 for Android devices downloaded from the… was recalled by Securitas Healthcare LLC in March 22, 2023. Reason: The mobile application for Android devices downloaded from the Google Play Store do not load per specificatio…. Check the official notice for the remedy. Verify recall #Z-1250-2023 with the FDA Devices before acting.
The recall
Securitas Healthcare LLC issued this moderate-severity FDA Devices recall — The mobile application for Android devices downloaded from the Google Play Store do not load per specificatio….
- Moderate
- severity level
- Class II
- classification
- March 22, 2023
- reported
Sourced from official FDA Devices enforcement records. Verify recall #Z-1250-2023 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Devices action (record #Z-1250-2023) was formally reported on March 22, 2023, with the manufacturer initiating the action on February 6, 2023. It is classified under Moderate severity (Class II), with a current status of Ongoing. Securitas Healthcare LLC is listed as the recalling firm, operating out of Lincoln, NE. Federal records list the affected scope as Approximately 350 downloads.
The documented reason for this recall is: The mobile application for Android devices downloaded from the Google Play Store do not load per specifications and function on the Android devices. Distribution data in the federal record shows the product reached: Worldwide distribution - US Nationwide and the country of Canada.. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 6 from FDA Devices — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category — 40,409 medical devices recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger — we do not rank products by risk from raw recall volume.
Affected scope
Approximately 350 downloads
Related Recalls
6
6 from same agency
Product description
Arial mobile application, model #54630 and #54640 for Android devices downloaded from the Google Play Store as part of the Arial Emergency and Nurse Call system.
Reason for recall
The mobile application for Android devices downloaded from the Google Play Store do not load per specifications and function on the Android devices.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Ongoing |
| Recall number | Z-1250-2023 |
| Date reported | March 22, 2023 |
| Date initiated | February 6, 2023 |
| Recalling firm | Securitas Healthcare LLC |
| Firm location | Lincoln, NE |
| Affected scope | Approximately 350 downloads |
| Distribution | Worldwide distribution - US Nationwide and the country of Canada. |
Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (Z-1250-2023) and product description against the item you own. Search the archive
- Confirm the current status with FDA Devices before acting — recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Arial mobile application, model #54630 and #54640 for Android devices downloaded from the Google Play Store as part of the Arial Emergency and Nurse Call system.. Recalled by Securitas Healthcare LLC. Units affected: Approximately 350 downloads.
Why was this product recalled? ▼
The mobile application for Android devices downloaded from the Google Play Store do not load per specifications and function on the Android devices.
Which agency issued this recall? ▼
This recall was issued by the FDA Devices on March 22, 2023. Severity: Moderate. Recall number: Z-1250-2023.
Where was the recalled product distributed? ▼
Distribution: Worldwide distribution - US Nationwide and the country of Canada..
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (Z-1250-2023) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device? ▼
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.
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What to do next
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Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: FDA Devices, reported March 22, 2023.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.