PlainRecalls
FDA Devices Moderate Class II Ongoing

NaviCare Nurse Call/Voalte Nurse Call

Reported: July 6, 2022 Initiated: May 31, 2022 #Z-1306-2022

Product Description

NaviCare Nurse Call/Voalte Nurse Call

Reason for Recall

An issue has been identified with Phillips (Emergin) and Longleaf non relay (Connexall, Vocera, Cerner) wireless integrations used with NaviCare/Voalte Nurse Call, software versions 3.9.100 through 3.9.300. Calls placed from a push button call device, such as a push button switch, call cord, or from the push buttons on a room audio station, will be canceled on the nurse call system when the call is answered at the wireless phone, regardless of the call priority.

Details

Units Affected
283 installations
Distribution
nationwide and Canada
Location
Deerfield, IL

Frequently Asked Questions

What product was recalled?
NaviCare Nurse Call/Voalte Nurse Call. Recalled by Baxter Healthcare Corporation. Units affected: 283 installations.
Why was this product recalled?
An issue has been identified with Phillips (Emergin) and Longleaf non relay (Connexall, Vocera, Cerner) wireless integrations used with NaviCare/Voalte Nurse Call, software versions 3.9.100 through 3.9.300. Calls placed from a push button call device, such as a push button switch, call cord, or from the push buttons on a room audio station, will be canceled on the nurse call system when the call is answered at the wireless phone, regardless of the call priority.
Which agency issued this recall?
This recall was issued by the FDA Devices on July 6, 2022. Severity: Moderate. Recall number: Z-1306-2022.