PlainRecalls
ModerateClass IIOngoing

FDA Devices recall · Reported April 19, 2023

Philips DigitalDiagnost C50 -intended for use in generating radiographic images of human anatomy Model Number : 712201

If the PM for the telescopic carriage is not performed annually as defined in the Instructions for Use (IFU), the tension force of the spring balancer inside of the telescopic car…

Recall #
Z-1382-2023
Affected scope
US: 10 units; OUS: 570 units
Initiated
March 9, 2023
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Philips North America Llc recalled Philips DigitalDiagnost C50 -intended for use in generating radiographic images of human … - a moderate-severity action.

Philips DigitalDiagnost C50 -intended for use in generating radiographic images of human … was recalled by Philips North America Llc in April 19, 2023. Reason: If the PM for the telescopic carriage is not performed annually as defined in the Instructions for Use (IFU),…. Check the official notice for the remedy. Verify recall #Z-1382-2023 with the FDA Devices before acting.

The recall

Philips North America Llc issued this moderate-severity FDA Devices recall-If the PM for the telescopic carriage is not performed annually as defined in the Instructions for Use (IFU),….

Moderate
severity level
Class II
classification
April 19, 2023
reported

Sourced from official FDA Devices enforcement records. Verify recall #Z-1382-2023 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.

Within the same product category the archive holds 6 closely related recalls, 6 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 41,021 medical devices recalls on record

01,0002,0003,0004,000 20052008201120142017202020232026 1,947
Severity1906864652High severity (most serious)Moderate severityLow severity
Where this agency-classified recall sits among FDA Class I/II/III notices

Of 88,244 recalls with an agency hazard classification, 19,068 are high severity, 64,652 moderate, and 4,524 low. A further 16,179 CPSC/NHTSA recalls have no agency class and are excluded from this split. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Product description

Philips DigitalDiagnost C50 -intended for use in generating radiographic images of human anatomy Model Number : 712201

Reason for recall

If the PM for the telescopic carriage is not performed annually as defined in the Instructions for Use (IFU), the tension force of the spring balancer inside of the telescopic carriage will unavoidably decay through normal wear and tear; as a result there is a potential that the Ceiling Suspension of the DigitalDiagnost C50 system may descend inadvertently if power to the system is interrupted, and may result in injuries to patients and users

Recall Profile

Structured summary of the FDA Devices recall record
Attribute Value
Agency U.S. Food and Drug Administration
Severity class Moderate (Class II)
Status Ongoing
Recall number Z-1382-2023
Date reported April 19, 2023
Date initiated March 9, 2023
Recalling firm Philips North America Llc
Firm location Cambridge, MA
Affected scope US: 10 units; OUS: 570 units
Distribution Nationwide including Puerto Rico and Virgin Islands Foreign: ARGENTINA Australia Austria Bosnia and Herzegovina Bulgaria China Colombia Cyprus Czech Republic Egypt France French Polynesia Germany Greece Hungary Indonesia Italy Jordan Kenya…

Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.

What to do with this recall

Match your product against the recall record, then act on the agency remedy.

  • Check the recall number (Z-1382-2023) and product description against the item you own. Search the archive
  • Confirm the current status with FDA Devices before acting, recall details can be updated.
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
Philips DigitalDiagnost C50 -intended for use in generating radiographic images of human anatomy Model Number : 712201. Recalled by Philips North America Llc. Units affected: US: 10 units; OUS: 570 units.
Why was this product recalled?
If the PM for the telescopic carriage is not performed annually as defined in the Instructions for Use (IFU), the tension force of the spring balancer inside of the telescopic carriage will unavoidably decay through normal wear and tear; as a result there is a potential that the Ceiling Suspension of the DigitalDiagnost C50 system may descend inadvertently if power to the system is interrupted, and may result in injuries to patients and users
Which agency issued this recall?
This recall was issued by the FDA Devices on April 19, 2023. Severity: Moderate. Recall number: Z-1382-2023.
Where was the recalled product distributed?
Distribution: Nationwide including Puerto Rico and Virgin Islands Foreign: ARGENTINA Australia Austria Bosnia and Herzegovina Bulgaria China Colombia Cyprus Czech Republic Egypt France French Polynesia Germany Greece Hungary Indonesia Italy Jordan Kenya Latvia Lithuania Macedonia Malta Mexico Netherlands New Zealand Philippines Poland Portugal Puerto Rico Russian Federation Saudi Arabia Serbia Slovenia South Africa Spain Sri Lanka Switzerland Tanzania Thailand United Arab Emirates Viet Nam Yemen.
Should I stop using a recalled medication or medical device?
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.

Nationwide recalls with similar severity or category timing

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This recall: FDA Devices, reported April 19, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026