Severity
Moderate
ModerateClass IITerminated
FDA Devices recall · Reported May 4, 2016
NeuViz 16 Multi-Slice CT Scanner System PN: 989605858501 a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously.
The following issues are found in NeuViz 16 systems with software version 1.1.4.21425 and version 1.1.4.21426: 1) During the filming operation on MX 16-slice console software, the…
Compiled from official public sources by the editorial team.
Verify with FDA Devices →
Philips and Neusoft Medical Systems Co., Ltd. recalled NeuViz 16 Multi-Slice CT Scanner System PN: 989605858501 a whole body computed tomograph… - a moderate-severity action.
NeuViz 16 Multi-Slice CT Scanner System PN: 989605858501 a whole body computed tomograph… was recalled by Philips and Neusoft Medical Systems Co., Ltd. in May 4, 2016. Reason: The following issues are found in NeuViz 16 systems with software version 1.1.4.21425 and version 1.1.4.21426…. Check the official notice for the remedy. Verify recall #Z-1573-2016 with the FDA Devices before acting.
The recall
Philips and Neusoft Medical Systems Co., Ltd. issued this moderate-severity FDA Devices recall-The following issues are found in NeuViz 16 systems with software version 1.1.4.21425 and version 1.1.4.21426….
- Moderate
- severity level
- 37 units
- affected scope
- Class II
- classification
- May 4, 2016
- reported
Sourced from official FDA Devices enforcement records. Verify recall #Z-1573-2016 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Devices action (record #Z-1573-2016) was formally reported on May 4, 2016, with the manufacturer initiating the action on March 24, 2016. It is classified under Moderate severity (Class II), with a current status of Terminated. Philips and Neusoft Medical Systems Co., Ltd. is listed as the recalling firm, operating out of Shenyang, N/A. Federal records list the affected scope as 37 units.
The documented reason for this recall is: The following issues are found in NeuViz 16 systems with software version 1.1.4.21425 and version 1.1.4.21426: 1) During the filming operation on MX 16-slice console software, the clipboard used for copying and pasting … Distribution data in the federal record shows the product reached: NC, OH, NE, SC, TX, LA, PR, MO, FL, CT. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 3 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
37 units
Related Recalls
6
3 from same agency
Product description
NeuViz 16 Multi-Slice CT Scanner System PN: 989605858501 a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously.
Reason for recall
The following issues are found in NeuViz 16 systems with software version 1.1.4.21425 and version 1.1.4.21426: 1) During the filming operation on MX 16-slice console software, the clipboard used for copying and pasting images is not cleared between patients. If the operator fails to copy the current patient's images before pasting, a previous patient's image may be present in the clipboard and be
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Terminated |
| Recall number | Z-1573-2016 |
| Date reported | May 4, 2016 |
| Date initiated | March 24, 2016 |
| Recalling firm | Philips and Neusoft Medical Systems Co., Ltd. |
| Firm location | Shenyang, N/A |
| Affected scope | 37 units |
| Distribution | NC, OH, NE, SC, TX, LA, PR, MO, FL, CT |
Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (Z-1573-2016) and product description against the item you own. Search the archive
- Confirm the current status with FDA Devices before acting, recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
NeuViz 16 Multi-Slice CT Scanner System PN: 989605858501 a whole body computed tomography X-ray system featuring a continuously rotating X-ray tube and detector array with multi-slice capability up to 16 slices simultaneously.. Recalled by Philips and Neusoft Medical Systems Co., Ltd.. Units affected: 37 units.
Why was this product recalled? ▼
The following issues are found in NeuViz 16 systems with software version 1.1.4.21425 and version 1.1.4.21426: 1) During the filming operation on MX 16-slice console software, the clipboard used for copying and pasting images is not cleared between patients. If the operator fails to copy the current patient's images before pasting, a previous patient's image may be present in the clipboard and be
Which agency issued this recall? ▼
This recall was issued by the FDA Devices on May 4, 2016. Severity: Moderate. Recall number: Z-1573-2016.
Where was the recalled product distributed? ▼
Distribution: NC, OH, NE, SC, TX, LA, PR, MO, FL, CT.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (Z-1573-2016) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device? ▼
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Devices, reported May 4, 2016. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.