PlainRecalls
FDA Devices Moderate Class II Terminated

TEG Manager software versions used in conjunction with TEG 5000 are 1.1.0, 3.0.0, 4.0.0, 4.1.0 and 4.1.1. Intended: For in vitro coagulation studies

Reported: April 8, 2020 Initiated: February 19, 2020 #Z-1617-2020

Product Description

TEG Manager software versions used in conjunction with TEG 5000 are 1.1.0, 3.0.0, 4.0.0, 4.1.0 and 4.1.1. Intended: For in vitro coagulation studies

Reason for Recall

Software defect in TEG Manager impacts the displayed alert for out of range test results. Due to this defect, reference range values received from TEG 5000 and displayed on the TEG Manager test result screen are rounded to the nearest whole number and lead to TEG Manager displaying an out of range alert when the test result is actually in range, or vice versa.

Details

Recalling Firm
Haemonetics Corporation
Units Affected
88 units
Distribution
US Nationwide distribution.
Location
Boston, MA

Frequently Asked Questions

What product was recalled?
TEG Manager software versions used in conjunction with TEG 5000 are 1.1.0, 3.0.0, 4.0.0, 4.1.0 and 4.1.1. Intended: For in vitro coagulation studies. Recalled by Haemonetics Corporation. Units affected: 88 units.
Why was this product recalled?
Software defect in TEG Manager impacts the displayed alert for out of range test results. Due to this defect, reference range values received from TEG 5000 and displayed on the TEG Manager test result screen are rounded to the nearest whole number and lead to TEG Manager displaying an out of range alert when the test result is actually in range, or vice versa.
Which agency issued this recall?
This recall was issued by the FDA Devices on April 8, 2020. Severity: Moderate. Recall number: Z-1617-2020.