PlainRecalls
FDA Devices Moderate Class II Ongoing

Change Healthcare Enterprise Viewer - Product Usage: intended to be used with off-the-shelf hardware for the 2D and 3D display of DICOM and non-DICOM medical images, reports, and multimedia content.

Reported: June 9, 2021 Initiated: April 19, 2021 #Z-1773-2021

Product Description

Change Healthcare Enterprise Viewer - Product Usage: intended to be used with off-the-shelf hardware for the 2D and 3D display of DICOM and non-DICOM medical images, reports, and multimedia content.

Reason for Recall

A software defect was identified where the Image Styles defined by presentation states from CHRS are not displayed in CHEV.

Details

Units Affected
33 devices
Distribution
US Nationwide distribution in the states of AK, AR, AZ, CA, FL, HI, IA, IN, IL, KY, NE, NY, MA, MI, MS, OH, PA, TX,TN, WA, WI, WY.
Location
Richmond

Frequently Asked Questions

What product was recalled?
Change Healthcare Enterprise Viewer - Product Usage: intended to be used with off-the-shelf hardware for the 2D and 3D display of DICOM and non-DICOM medical images, reports, and multimedia content.. Recalled by CHANGE HEALTHCARE CANADA COMPANY. Units affected: 33 devices.
Why was this product recalled?
A software defect was identified where the Image Styles defined by presentation states from CHRS are not displayed in CHEV.
Which agency issued this recall?
This recall was issued by the FDA Devices on June 9, 2021. Severity: Moderate. Recall number: Z-1773-2021.