PlainRecalls
FDA Devices Moderate Class II Terminated

Sysmex, Automated Hematology Analyzer XN Series, Sysmex Corporation, 1-5-1 Wakinohama-Kaigandori, Chuo-ku, Kobe 651-0073 Japan

Reported: May 10, 2017 Initiated: March 23, 2017 #Z-2034-2017

Product Description

Sysmex, Automated Hematology Analyzer XN Series, Sysmex Corporation, 1-5-1 Wakinohama-Kaigandori, Chuo-ku, Kobe 651-0073 Japan

Reason for Recall

Reported customer complaints of automated hematology analyzers catching fire due to misalignment of an internal protective sheet that shields electronic components from salty reagents. Build-up of salt deposits on unprotected electronic components may combust due to heat generated by electronics when instrument cycles. Completed CAPA identified the root cause as supplier providing defective component (sensor ready valve) and the misalignment of the electronic protective shield during manufacturing of the device.

Details

Recalling Firm
Sysmex America Inc
Units Affected
3,682 units
Distribution
Nationwide, Canada
Location
Lincolnshire, IL

Frequently Asked Questions

What product was recalled?
Sysmex, Automated Hematology Analyzer XN Series, Sysmex Corporation, 1-5-1 Wakinohama-Kaigandori, Chuo-ku, Kobe 651-0073 Japan. Recalled by Sysmex America Inc. Units affected: 3,682 units.
Why was this product recalled?
Reported customer complaints of automated hematology analyzers catching fire due to misalignment of an internal protective sheet that shields electronic components from salty reagents. Build-up of salt deposits on unprotected electronic components may combust due to heat generated by electronics when instrument cycles. Completed CAPA identified the root cause as supplier providing defective component (sensor ready valve) and the misalignment of the electronic protective shield during manufacturing of the device.
Which agency issued this recall?
This recall was issued by the FDA Devices on May 10, 2017. Severity: Moderate. Recall number: Z-2034-2017.