PlainRecalls
ModerateClass IIOngoing

FDA Devices recall · Reported August 9, 2023

Incisive CT-Computed Tomography X-Ray System Model: 728143

Metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the Incisive CT system may become expelled and make contact with other components and caus…

Recall #
Z-2258-2023
Affected scope
36 US; 610 OUS
Initiated
April 25, 2023
Compiled from official public sources by the editorial team.
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Philips North America recalled Incisive CT-Computed Tomography X-Ray System Model: 728143 - a moderate-severity action.

Incisive CT-Computed Tomography X-Ray System Model: 728143 was recalled by Philips North America in August 9, 2023. Reason: Metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the Incisive CT syst…. Check the official notice for the remedy. Verify recall #Z-2258-2023 with the FDA Devices before acting.

The recall

Philips North America issued this moderate-severity FDA Devices recall — Metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the Incisive CT syst….

Moderate
severity level
Class II
classification
August 9, 2023
reported

Sourced from official FDA Devices enforcement records. Verify recall #Z-2258-2023 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This FDA Devices action (record #Z-2258-2023) was formally reported on August 9, 2023, with the manufacturer initiating the action on April 25, 2023. It is classified under Moderate severity (Class II), with a current status of Ongoing. Philips North America is listed as the recalling firm, operating out of Cambridge, MA. Federal records list the affected scope as 36 US; 610 OUS.

The documented reason for this recall is: Metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the Incisive CT system may become expelled and make contact with other components and cause injury to user or if detached a loud n… Distribution data in the federal record shows the product reached: Nationwide Foreign: China Algeria Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bolivia Brazil Bulgaria Canada Chile China Colombia Czech Republic Ecuador Egypt France Germany Greece India In…. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.

Within the same product category the archive holds 6 closely related recalls, 6 from FDA Devices — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category — 40,409 medical devices recalls on record

-1,00001,0002,0003,0004,0005,000 20052008201120142017202020232026 1,243

Where this recall sits in the database

Severity2366872097High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

36 US; 610 OUS

Related Recalls

6

6 from same agency

Product description

Incisive CT-Computed Tomography X-Ray System Model: 728143

Reason for recall

Metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the Incisive CT system may become expelled and make contact with other components and cause injury to user or if detached a loud noise will be emitted and the system will shut down

Recall Profile

Structured summary of the FDA Devices recall record
Attribute Value
Agency U.S. Food and Drug Administration
Severity class Moderate (Class II)
Status Ongoing
Recall number Z-2258-2023
Date reported August 9, 2023
Date initiated April 25, 2023
Recalling firm Philips North America
Firm location Cambridge, MA
Affected scope 36 US; 610 OUS
Distribution Nationwide Foreign: China Algeria Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bolivia Brazil Bulgaria Canada Chile China Colombia Czech Republic Ecuador Egypt France Germany Greece India Indonesia Iran Iraq Is…

Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.

What to do with this recall

Match your product against the recall record, then act on the agency remedy.

  • Check the recall number (Z-2258-2023) and product description against the item you own. Search the archive
  • Confirm the current status with FDA Devices before acting — recall details can be updated.
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
Incisive CT-Computed Tomography X-Ray System Model: 728143. Recalled by Philips North America. Units affected: 36 US; 610 OUS.
Why was this product recalled?
Metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the Incisive CT system may become expelled and make contact with other components and cause injury to user or if detached a loud noise will be emitted and the system will shut down
Which agency issued this recall?
This recall was issued by the FDA Devices on August 9, 2023. Severity: Moderate. Recall number: Z-2258-2023.
Where was the recalled product distributed?
Distribution: Nationwide Foreign: China Algeria Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bolivia Brazil Bulgaria Canada Chile China Colombia Czech Republic Ecuador Egypt France Germany Greece India Indonesia Iran Iraq Israel Italy Japan Jordan Korea, Republic of Kosovo Latvia Macedonia Mexico Moldova Netherlands Nigeria Pakistan Panama Philippines Poland Romania Russian Federation Saint Lucia Saint Pierre and Miquelon Saudi Arabia Serbia Slovakia Spain Sweden Taiwan Thailand Tunisia Turkey Turkmenistan United Kingdom Uzbekistan Viet Nam.
How do I check if my product is affected by a recall?
Check the product description and recall number (Z-2258-2023) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device?
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.

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Data Sources

Source: FDA, CPSC, and NHTSA federal recall databases. This recall: FDA Devices, reported August 9, 2023.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.