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ModerateClass IITerminated

FDA Devices recall · Reported October 9, 2013

McKesson Horizon Medical Imaging (HMI) Radiological Image Processing System, product versions 4.6.1 to 11.6., is a medical image and information management application intended to receive, transmit, store, retrieve, display, print and process digital medical images, digital medical video, and associated medical information from medical imaging systems.

Software malfunction may occur resulting in a certain combination of server configurations which has the potential to cause image loss.

Recall #
Z-2318-2013
Affected scope
329 units
Initiated
September 4, 2013
Verify with FDA Devices →
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Mckesson Information Solutions LLC recalled McKesson Horizon Medical Imaging (HMI) Radiological Image Processing System, product vers… - a moderate-severity action.

McKesson Horizon Medical Imaging (HMI) Radiological Image Processing System, product vers… was recalled by Mckesson Information Solutions LLC in October 9, 2013. Reason: Software malfunction may occur resulting in a certain combination of server configurations which has the pote…. Check the official notice for the remedy. Verify recall #Z-2318-2013 with the FDA Devices before acting.

The recall

Mckesson Information Solutions LLC issued this moderate-severity FDA Devices recall-Software malfunction may occur resulting in a certain combination of server configurations which has the pote….

Moderate
severity level
329 units
affected scope
Class II
classification
October 9, 2013
reported

Sourced from official FDA Devices enforcement records. Verify recall #Z-2318-2013 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.

Within the same product category the archive holds 6 closely related recalls, 6 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 41,021 medical devices recalls on record

01,0002,0003,0004,000 20052008201120142017202020232026 1,947
Severity1906864652High severity (most serious)Moderate severityLow severity
Where this agency-classified recall sits among FDA Class I/II/III notices

Of 88,244 recalls with an agency hazard classification, 19,068 are high severity, 64,652 moderate, and 4,524 low. A further 16,179 CPSC/NHTSA recalls have no agency class and are excluded from this split. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Product description

McKesson Horizon Medical Imaging (HMI) Radiological Image Processing System, product versions 4.6.1 to 11.6., is a medical image and information management application intended to receive, transmit, store, retrieve, display, print and process digital medical images, digital medical video, and associated medical information from medical imaging systems.

Reason for recall

Software malfunction may occur resulting in a certain combination of server configurations which has the potential to cause image loss.

Recall Profile

Structured summary of the FDA Devices recall record
Attribute Value
Agency U.S. Food and Drug Administration
Severity class Moderate (Class II)
Status Terminated
Recall number Z-2318-2013
Date reported October 9, 2013
Date initiated September 4, 2013
Recalling firm Mckesson Information Solutions LLC
Firm location Alpharetta, GA
Affected scope 329 units
Distribution Worldwide Distribution - United States including the territories of Guam and Puerto Rico and the countries of Canada and France.

Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.

Scale of Impact

329 units units affected - limited or regional distribution scale.

Regional (<10K units) ✓ This recall
Multi-state (10K – 100K units) -
Large-scale (100K – 1M units) -
Massive (≥1M units) -

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Food and Drug Administration filings.

What to do with this recall

Match your product against the recall record, then act on the agency remedy.

  • Check the recall number (Z-2318-2013) and product description against the item you own. Search the archive
  • Confirm the current status with FDA Devices before acting, recall details can be updated.
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
McKesson Horizon Medical Imaging (HMI) Radiological Image Processing System, product versions 4.6.1 to 11.6., is a medical image and information management application intended to receive, transmit, store, retrieve, display, print and process digital medical images, digital medical video, and associated medical information from medical imaging systems.. Recalled by Mckesson Information Solutions LLC. Units affected: 329 units.
Why was this product recalled?
Software malfunction may occur resulting in a certain combination of server configurations which has the potential to cause image loss.
Which agency issued this recall?
This recall was issued by the FDA Devices on October 9, 2013. Severity: Moderate. Recall number: Z-2318-2013.
Where was the recalled product distributed?
Distribution: Worldwide Distribution - United States including the territories of Guam and Puerto Rico and the countries of Canada and France..
Should I stop using a recalled medication or medical device?
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.

Nationwide recalls with similar severity or category timing

Drug and device notices outside this firm and state, matched by severity timing and product category.

Compare this recall with GORE VIABIL Short Wire Biliary Endoprosthesis, Model No. VS… → · All Medical Devices recalls

This recall: FDA Devices, reported October 9, 2013. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026