Severity
Moderate
ModerateClass IITerminated
FDA Devices recall · Reported October 2, 2019
DigitalDiagnost C50, Stationary X-ray System
During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding w…
Compiled from official public sources by the editorial team.
Verify with FDA Devices →
Philips Healthcare recalled DigitalDiagnost C50, Stationary X-ray System - a moderate-severity action.
DigitalDiagnost C50, Stationary X-ray System was recalled by Philips Healthcare in October 2, 2019. Reason: During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. Thi…. Check the official notice for the remedy. Verify recall #Z-2498-2019 with the FDA Devices before acting.
The recall
Philips Healthcare issued this moderate-severity FDA Devices recall-During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. Thi….
- Moderate
- severity level
- 2 units
- affected scope
- Class II
- classification
- October 2, 2019
- reported
Sourced from official FDA Devices enforcement records. Verify recall #Z-2498-2019 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Devices action (record #Z-2498-2019) was formally reported on October 2, 2019, with the manufacturer initiating the action on December 21, 2018. It is classified under Moderate severity (Class II), with a current status of Terminated. Philips Healthcare is listed as the recalling firm, operating out of Andover, MA. Federal records list the affected scope as 2.
The documented reason for this recall is: During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding what the issue is, and relevant affected … Distribution data in the federal record shows the product reached: Puerto Rico. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 3 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
2
Related Recalls
6
3 from same agency
Product description
DigitalDiagnost C50, Stationary X-ray System
Reason for recall
During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding what the issue is, and relevant affected product, the actions you are required to take and the actions planned by Philips to correct the issue. If you need any or further information or support concerning this issue, please contact your local Philips representative or Philips Customer Service: 1-800-722-9377.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Terminated |
| Recall number | Z-2498-2019 |
| Date reported | October 2, 2019 |
| Date initiated | December 21, 2018 |
| Recalling firm | Philips Healthcare |
| Firm location | Andover, MA |
| Affected scope | 2 |
| Distribution | Puerto Rico |
Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (Z-2498-2019) and product description against the item you own. Search the archive
- Confirm the current status with FDA Devices before acting, recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
DigitalDiagnost C50, Stationary X-ray System. Recalled by Philips Healthcare. Units affected: 2.
Why was this product recalled? ▼
During recent evaluations of the Philips DigitalDiagnost C50 system, Philips identified a missing label. This notification is intended to provide you with information regarding what the issue is, and relevant affected product, the actions you are required to take and the actions planned by Philips to correct the issue. If you need any or further information or support concerning this issue, please contact your local Philips representative or Philips Customer Service: 1-800-722-9377.
Which agency issued this recall? ▼
This recall was issued by the FDA Devices on October 2, 2019. Severity: Moderate. Recall number: Z-2498-2019.
Where was the recalled product distributed? ▼
Distribution: Puerto Rico.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (Z-2498-2019) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device? ▼
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Devices, reported October 2, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.