PlainRecalls
FDA Devices Moderate Class II Terminated

iConnect Access used with Merge PACS software provides medical specialists with access to diagnostic quality images, reports, and various types of patient data over conventional TCP/IP (e.g., internet) networks.

Reported: August 24, 2016 Initiated: January 30, 2016 #Z-2531-2016

Product Description

iConnect Access used with Merge PACS software provides medical specialists with access to diagnostic quality images, reports, and various types of patient data over conventional TCP/IP (e.g., internet) networks.

Reason for Recall

Studies that are viewed in iConnect Access that originate on Merge PACS / Ortho PACS may not display the correct current patient demographics if there has been a PDE (Patient / Study Demographic Edit) performed after the images were ingested in PACS.

Details

Recalling Firm
Merge Healthcare, Inc.
Units Affected
146 sites potentially have the affected versions for both products
Distribution
Distribution was made to medical facilities nationwide and to one foreign medical facility in New Zealand. There was no military or government distribution.
Location
Hartland, WI

Frequently Asked Questions

What product was recalled?
iConnect Access used with Merge PACS software provides medical specialists with access to diagnostic quality images, reports, and various types of patient data over conventional TCP/IP (e.g., internet) networks.. Recalled by Merge Healthcare, Inc.. Units affected: 146 sites potentially have the affected versions for both products.
Why was this product recalled?
Studies that are viewed in iConnect Access that originate on Merge PACS / Ortho PACS may not display the correct current patient demographics if there has been a PDE (Patient / Study Demographic Edit) performed after the images were ingested in PACS.
Which agency issued this recall?
This recall was issued by the FDA Devices on August 24, 2016. Severity: Moderate. Recall number: Z-2531-2016.