Severity
Moderate
ModerateClass IITerminated
FDA Devices recall · Reported June 28, 2017
Merge OrthoPACS software.
A migrated study that has annotations will display the annotations, but when a prior study is loaded that should have annotations, the second study will not display annotations.
Compiled from official public sources by the editorial team.
Verify with FDA Devices →
Merge Healthcare, Inc. recalled Merge OrthoPACS software. - a moderate-severity action.
Merge OrthoPACS software. was recalled by Merge Healthcare, Inc. in June 28, 2017. Reason: A migrated study that has annotations will display the annotations, but when a prior study is loaded that sho…. Check the official notice for the remedy. Verify recall #Z-2620-2017 with the FDA Devices before acting.
The recall
Merge Healthcare, Inc. issued this moderate-severity FDA Devices recall-A migrated study that has annotations will display the annotations, but when a prior study is loaded that sho….
- Moderate
- severity level
- Class II
- classification
- June 28, 2017
- reported
Sourced from official FDA Devices enforcement records. Verify recall #Z-2620-2017 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Devices action (record #Z-2620-2017) was formally reported on June 28, 2017, with the manufacturer initiating the action on May 24, 2017. It is classified under Moderate severity (Class II), with a current status of Terminated. Merge Healthcare, Inc. is listed as the recalling firm, operating out of Hartland, WI. Federal records list the affected scope as 98 sites potentially have the affected versions.
The documented reason for this recall is: A migrated study that has annotations will display the annotations, but when a prior study is loaded that should have annotations, the second study will not display annotations. Distribution data in the federal record shows the product reached: Distribution was made nationwide to medical facilities. There was no foreign/government/military distribution.. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 3 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
98 sites potentially have the affected versions
Related Recalls
6
3 from same agency
Product description
Merge OrthoPACS software.
Reason for recall
A migrated study that has annotations will display the annotations, but when a prior study is loaded that should have annotations, the second study will not display annotations.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Terminated |
| Recall number | Z-2620-2017 |
| Date reported | June 28, 2017 |
| Date initiated | May 24, 2017 |
| Recalling firm | Merge Healthcare, Inc. |
| Firm location | Hartland, WI |
| Affected scope | 98 sites potentially have the affected versions |
| Distribution | Distribution was made nationwide to medical facilities. There was no foreign/government/military distribution. |
Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (Z-2620-2017) and product description against the item you own. Search the archive
- Confirm the current status with FDA Devices before acting, recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Merge OrthoPACS software.. Recalled by Merge Healthcare, Inc.. Units affected: 98 sites potentially have the affected versions.
Why was this product recalled? ▼
A migrated study that has annotations will display the annotations, but when a prior study is loaded that should have annotations, the second study will not display annotations.
Which agency issued this recall? ▼
This recall was issued by the FDA Devices on June 28, 2017. Severity: Moderate. Recall number: Z-2620-2017.
Where was the recalled product distributed? ▼
Distribution: Distribution was made nationwide to medical facilities. There was no foreign/government/military distribution..
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (Z-2620-2017) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device? ▼
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.
Nearby Recalls in This Category
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Devices, reported June 28, 2017. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.