PlainRecalls
ModerateClass IITerminated

FDA Devices recall · Reported August 15, 2018

Waterpik Sonic-Fusion Professional, Model: SF-02 Product Usage: The device is composed of a unit base and an oral irrigator/ battery operated brush power handle. The device provides a pulsating stream of potable water and/or powered toothbrush action to remove plaque and food particles from between the teeth and below the gum line. The power handle can also function as a rechargeable battery powered mechanical toothbrush.

Charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns.

Recall #
Z-2734-2018
Affected scope
3797
Initiated
July 2, 2018
Compiled from official public sources by the editorial team.
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Water Pik, Inc. recalled Waterpik Sonic-Fusion Professional, Model: SF-02 Product Usage: The device is compose… - a moderate-severity action.

Waterpik Sonic-Fusion Professional, Model: SF-02 Product Usage: The device is compose… was recalled by Water Pik, Inc. in August 15, 2018. Reason: Charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns.. Check the official notice for the remedy. Verify recall #Z-2734-2018 with the FDA Devices before acting.

The recall

Water Pik, Inc. issued this moderate-severity FDA Devices recall-Charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns..

Moderate
severity level
4K units
affected scope
Class II
classification
August 15, 2018
reported

Sourced from official FDA Devices enforcement records. Verify recall #Z-2734-2018 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This FDA Devices action (record #Z-2734-2018) was formally reported on August 15, 2018, with the manufacturer initiating the action on July 2, 2018. It is classified under Moderate severity (Class II), with a current status of Terminated. Water Pik, Inc. is listed as the recalling firm, operating out of Fort Collins, CO. Federal records list the affected scope as 3797.

The documented reason for this recall is: Charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns. Distribution data in the federal record shows the product reached: U.S. Nationwide Distribution in the states of TX, KY, WA, NY, VA, CA, NC, IA, MA, OR, OH, GA, NV, CT, IL, SC, PA, MD, IN, WV, ND, MS, CO, AZ, WI, KS, FL, HI, OK, VT, MO, ID, RI, MN, MI, AR, LA, TN, DC, NJ, NH, NE, AL, U…. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 40,422 medical devices recalls on record

-1,00001,0002,0003,0004,0005,000 20052008201120142017202020232026 1,256
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

3797

Related Recalls

6

0 from same agency

Product description

Waterpik Sonic-Fusion Professional, Model: SF-02 Product Usage: The device is composed of a unit base and an oral irrigator/ battery operated brush power handle. The device provides a pulsating stream of potable water and/or powered toothbrush action to remove plaque and food particles from between the teeth and below the gum line. The power handle can also function as a rechargeable battery powered mechanical toothbrush.

Reason for recall

Charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns.

Recall Profile

Structured summary of the FDA Devices recall record
Attribute Value
Agency U.S. Food and Drug Administration
Severity class Moderate (Class II)
Status Terminated
Recall number Z-2734-2018
Date reported August 15, 2018
Date initiated July 2, 2018
Recalling firm Water Pik, Inc.
Firm location Fort Collins, CO
Affected scope 3797
Distribution U.S. Nationwide Distribution in the states of TX, KY, WA, NY, VA, CA, NC, IA, MA, OR, OH, GA, NV, CT, IL, SC, PA, MD, IN, WV, ND, MS, CO, AZ, WI, KS, FL, HI, OK, VT, MO, ID, RI, MN, MI, AR, LA, TN, DC, NJ, NH, NE, AL, UT, ME, NM, AK, DE, S…

Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.

Scale of Impact

3797 units affected - limited or regional distribution scale.

Regional (<10K units) ✓ This recall
Multi-state (10K – 100K units) -
Large-scale (100K – 1M units) -
Massive (≥1M units) -

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Food and Drug Administration filings.

What to do with this recall

Match your product against the recall record, then act on the agency remedy.

  • Check the recall number (Z-2734-2018) and product description against the item you own. Search the archive
  • Confirm the current status with FDA Devices before acting, recall details can be updated.
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
Waterpik Sonic-Fusion Professional, Model: SF-02 Product Usage: The device is composed of a unit base and an oral irrigator/ battery operated brush power handle. The device provides a pulsating stream of potable water and/or powered toothbrush action to remove plaque and food particles from between the teeth and below the gum line. The power handle can also function as a rechargeable battery powered mechanical toothbrush.. Recalled by Water Pik, Inc.. Units affected: 3797.
Why was this product recalled?
Charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns.
Which agency issued this recall?
This recall was issued by the FDA Devices on August 15, 2018. Severity: Moderate. Recall number: Z-2734-2018.
Where was the recalled product distributed?
Distribution: U.S. Nationwide Distribution in the states of TX, KY, WA, NY, VA, CA, NC, IA, MA, OR, OH, GA, NV, CT, IL, SC, PA, MD, IN, WV, ND, MS, CO, AZ, WI, KS, FL, HI, OK, VT, MO, ID, RI, MN, MI, AR, LA, TN, DC, NJ, NH, NE, AL, UT, ME, NM, AK, DE, SD, MT, WY and country of Canada.
How do I check if my product is affected by a recall?
Check the product description and recall number (Z-2734-2018) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device?
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.

Nearby Recalls in This Category

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Devices, reported August 15, 2018. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.