Severity
Moderate
ModerateClass IITerminated
FDA Devices recall · Reported September 20, 2017
Toshiba Medical Radrex - i Digital Radiography X-ray system Radrex-i is intended for use in conjunction with the ceiling suspended tube support, high voltage generator, and bucky stand or bucky table incorporating a fixed or detachable (portable) flat panel detector for radiography of the head, chest, abdomen, spine, neck, and limbs. This system is used for image acquisition, image display and trans mission/ output of images to external devices.
It was discovered during a procedure that when the operator made an exposure on the wireless x-ray detector and the image data was sent to the digital radiography system, and erro…
Compiled from official public sources by the editorial team.
Verify with FDA Devices →
Toshiba American Medical Systems recalled Toshiba Medical Radrex - i Digital Radiography X-ray system Radrex-i is intended for u… - a moderate-severity action.
Toshiba Medical Radrex - i Digital Radiography X-ray system Radrex-i is intended for u… was recalled by Toshiba American Medical Systems in September 20, 2017. Reason: It was discovered during a procedure that when the operator made an exposure on the wireless x-ray detector a…. Check the official notice for the remedy. Verify recall #Z-3111-2017 with the FDA Devices before acting.
The recall
Toshiba American Medical Systems issued this moderate-severity FDA Devices recall-It was discovered during a procedure that when the operator made an exposure on the wireless x-ray detector a….
- Moderate
- severity level
- 140 units
- affected scope
- Class II
- classification
- September 20, 2017
- reported
Sourced from official FDA Devices enforcement records. Verify recall #Z-3111-2017 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This FDA Devices action (record #Z-3111-2017) was formally reported on September 20, 2017, with the manufacturer initiating the action on March 23, 2017. It is classified under Moderate severity (Class II), with a current status of Terminated. Toshiba American Medical Systems is listed as the recalling firm, operating out of Tustin, CA. Federal records list the affected scope as 140.
The documented reason for this recall is: It was discovered during a procedure that when the operator made an exposure on the wireless x-ray detector and the image data was sent to the digital radiography system, and error message was displayed " System Error (… Distribution data in the federal record shows the product reached: USA (nationwide) Distribution. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.
Within the same product category the archive holds 6 closely related recalls, 3 from FDA Devices - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
140
Related Recalls
6
3 from same agency
Product description
Toshiba Medical Radrex - i Digital Radiography X-ray system Radrex-i is intended for use in conjunction with the ceiling suspended tube support, high voltage generator, and bucky stand or bucky table incorporating a fixed or detachable (portable) flat panel detector for radiography of the head, chest, abdomen, spine, neck, and limbs. This system is used for image acquisition, image display and trans mission/ output of images to external devices.
Reason for recall
It was discovered during a procedure that when the operator made an exposure on the wireless x-ray detector and the image data was sent to the digital radiography system, and error message was displayed " System Error (2063)" which required a reboot and loss of the image.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Food and Drug Administration |
| Severity class | Moderate (Class II) |
| Status | Terminated |
| Recall number | Z-3111-2017 |
| Date reported | September 20, 2017 |
| Date initiated | March 23, 2017 |
| Recalling firm | Toshiba American Medical Systems |
| Firm location | Tustin, CA |
| Affected scope | 140 |
| Distribution | USA (nationwide) Distribution |
Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.
What to do with this recall
Match your product against the recall record, then act on the agency remedy.
- Check the recall number (Z-3111-2017) and product description against the item you own. Search the archive
- Confirm the current status with FDA Devices before acting, recall details can be updated.
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official FDA Devices record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Toshiba Medical Radrex - i Digital Radiography X-ray system Radrex-i is intended for use in conjunction with the ceiling suspended tube support, high voltage generator, and bucky stand or bucky table incorporating a fixed or detachable (portable) flat panel detector for radiography of the head, chest, abdomen, spine, neck, and limbs. This system is used for image acquisition, image display and trans mission/ output of images to external devices.. Recalled by Toshiba American Medical Systems. Units affected: 140.
Why was this product recalled? ▼
It was discovered during a procedure that when the operator made an exposure on the wireless x-ray detector and the image data was sent to the digital radiography system, and error message was displayed " System Error (2063)" which required a reboot and loss of the image.
Which agency issued this recall? ▼
This recall was issued by the FDA Devices on September 20, 2017. Severity: Moderate. Recall number: Z-3111-2017.
Where was the recalled product distributed? ▼
Distribution: USA (nationwide) Distribution.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (Z-3111-2017) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device? ▼
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: FDA Devices, reported September 20, 2017. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.