PlainRecalls
CPSC Moderate Active

National Service Industries Recall of Drain Cleaners

Reported: September 20, 2001 Initiated: September 20, 2001 #01233

Product Description

National Service Industries Recall of Drain Cleaners NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE September 20, 2001 Release # 01-233 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Scott Wolfson, (301) 504-7051 NSI Contact: Donna Fleishman, (770) 241-8252 CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), National Service Industries Inc. (NSI), of Atlanta, Ga., is voluntarily recalling about 1.1 million bottles of drain cleaner sold in 64 oz., child-resistant bottles. The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes. NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage. The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also read in part, "Keep all chemicals out of reach of children." Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners from January 2001 through August 2001 for between $3 and $6. Consumers should stop using the cleaners immediately and contact the appropriate company to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.

Reason for Recall

Burn - Not Fire-Related

Frequently Asked Questions

What product was recalled?
National Service Industries Recall of Drain Cleaners NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE September 20, 2001 Release # 01-233 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Scott Wolfson, (301) 504-7051 NSI Contact: Donna Fleishman, (770) 241-8252 CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), National Service Industries Inc. (NSI), of Atlanta, Ga., is voluntarily recalling about 1.1 million bottles of drain cleaner sold in 64 oz., child-resistant bottles. The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes. NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage. The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also read in part, "Keep all chemicals out of reach of children." Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners from January 2001 through August 2001 for between $3 and $6. Consumers should stop using the cleaners immediately and contact the appropriate company to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.. Recalled by National Service Industries.
Why was this product recalled?
Burn - Not Fire-Related
Which agency issued this recall?
This recall was issued by the CPSC on September 20, 2001. Severity: Moderate. Recall number: 01233.