CPSC recall · Reported October 16, 2001
CPSC, Cisco Announce Recall of Power Adapters
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
Cisco Systems Inc., of San Jose, Calif. recalled This recall involves power adapters with the part number "34-0949- 02." The part number i….
CPSC, Cisco Announce Recall of Power Adapters was recalled by Cisco Systems Inc., of San Jose, Calif. in October 16, 2001. Reason: The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed…. Remedy: Consumers should stop using the power adapters immediately and contact Cisco to receive a…. Verify recall #02017 with the CPSC before acting.
The recall
Cisco Systems Inc., of San Jose, Calif. issued this CPSC recall-The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed….
- None
- agency class
- October 16, 2001
- reported
Sourced from official CPSC enforcement records. Verify recall #02017 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR
Reason for recall
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
Remedy, what to do
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 02017 |
| Date reported | October 16, 2001 |
| Date initiated | October 16, 2001 |
| Recalling firm | Cisco Systems Inc., of San Jose, Calif. |
| Affected scope | About 95,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
- Check the recall number (02017) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026