PlainRecalls
CPSC Moderate Active

CPSC, Cisco Announce Recall of Power Adapters

Reported: October 16, 2001 Initiated: October 16, 2001 #02017

Product Description

This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR

Reason for Recall

The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

Remedy

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

Details

Units Affected
About 95,000
Official Source
https://www.cpsc.gov/Recalls/2002/CPSC-Cisco-Announce-Recall-of-Power-Adapters

Frequently Asked Questions

What product was recalled? ▼
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR. Recalled by Cisco Systems Inc., of San Jose, Calif.. Units affected: About 95,000.
Why was this product recalled? ▼
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
What should consumers do? ▼
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 16, 2001. Severity: Moderate. Recall number: 02017.

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