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CPSC recall · Reported November 13, 2001

CPSC, Computer Distributors Announce Recall of Batteries for Notebook Computers

These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire.

Recall #
02037
Affected scope
About 13,000
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Bizcom Electronics Inc., of Milpitas, Calif. recalled The recalled batteries were sold individually and with notebook computers under the follo… - a moderate-severity action.

CPSC, Computer Distributors Announce Recall of Batteries for Notebook Computers was recalled by Bizcom Electronics Inc., of Milpitas, Calif. in November 13, 2001. Reason: These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire.. Remedy: Consumers should stop using these rechargeable batteries immediately and call (877) 475-3…. Verify recall #02037 with the CPSC before acting.

The recall

Bizcom Electronics Inc., of Milpitas, Calif. issued this moderate-severity CPSC recall-These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire..

Moderate
severity level
November 13, 2001
reported

Sourced from official CPSC enforcement records. Verify recall #02037 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #02037) was formally reported on November 13, 2001. It is classified under Moderate severity, with a current status of Active. Bizcom Electronics Inc., of Milpitas, Calif. is listed as the recalling firm. Federal records list the affected scope as About 13,000.

The documented reason for this recall is: These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 to order a free replacement battery. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 609 electronics recalls on record

1020304050 20052008201120142017202020232026 36
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 13,000

Related Recalls

6

6 from same agency

Product description

The recalled batteries were sold individually and with notebook computers under the following brand names and model numbers: Brand Model Numbers ARM TS30W2 and N38W2 ChemUSA ChemBook 3015E HyperData MediaGo 2320 Jetta Jetbook 9120 MPC MPC Nomand 1500 PC-Club ENP-325W2 Sceptre Soundx 6600 and 6900 Systemax SW-14, SW-15 and Ultra TTX 9200 "RECHARGEABLE BATTERY" is printed on the top of the batteries. A label on the side of the recalled battery contains two sets of numbers. The first set must be "00." The second set must be either "99" or a number less than 52. Also, the letter "P" must be printed at the end of the first line on the label. "MADE IN JAPAN" also is written on the label.

Reason for recall

These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire.

Remedy, what to do

Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 to order a free replacement battery.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 02037
Date reported November 13, 2001
Date initiated November 13, 2001
Recalling firm Bizcom Electronics Inc., of Milpitas, Calif.
Affected scope About 13,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 to order a free replacement battery.

  • Check the recall number (02037) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recalled batteries were sold individually and with notebook computers under the following brand names and model numbers: Brand Model Numbers ARM TS30W2 and N38W2 ChemUSA ChemBook 3015E HyperData MediaGo 2320 Jetta Jetbook 9120 MPC MPC Nomand 1500 PC-Club ENP-325W2 Sceptre Soundx 6600 and 6900 Systemax SW-14, SW-15 and Ultra TTX 9200 "RECHARGEABLE BATTERY" is printed on the top of the batteries. A label on the side of the recalled battery contains two sets of numbers. The first set must be "00." The second set must be either "99" or a number less than 52. Also, the letter "P" must be printed at the end of the first line on the label. "MADE IN JAPAN" also is written on the label.. Recalled by Bizcom Electronics Inc., of Milpitas, Calif.. Units affected: About 13,000.
Why was this product recalled?
These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire.
What should consumers do?
Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 to order a free replacement battery.
Which agency issued this recall?
This recall was issued by the CPSC on November 13, 2001. Severity: Moderate. Recall number: 02037.
How do I check if my product is affected by a recall?
Check the product description and recall number (02037) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 13, 2001. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.