CPSC, Viessmann Manufacturing Company (U.S.) Inc., Announce Recall of SR-RN-2 and SR-RN2R Boiler Control

Recall Insight

This CPSC action (record #02524) was formally reported on March 13, 2002. It is classified under Moderate severity, with a current status of Active. Viessmann Manufacturing Company (U.S.), of Warwick, R.I. is listed as the recalling firm. Federal records indicate 190 units are affected.

The documented reason for this recall is: The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper operation of the damper for removal of c… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Viessmann Manufacturing Company will install a wiring mo… — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 1 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 24 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.