Severity
Moderate
ModerateActive
CPSC recall · Reported March 13, 2002
CPSC, Viessmann Manufacturing Company (U.S.) Inc., Announce Recall of SR-RN-2 and SR-RN2R Boiler Control
The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper …
Compiled from official public sources by the editorial team.
Verify with CPSC →
Viessmann Manufacturing Company (U.S.), of Warwick, R.i. recalled The recalled units, which are installed in Atola-RN Boilers, were manufactured between De… - a moderate-severity action.
CPSC, Viessmann Manufacturing Company (U.S.) Inc., Announce Recall of SR-RN-2 and SR-RN2R… was recalled by Viessmann Manufacturing Company (U.S.), of Warwick, R.i. in March 13, 2002. Reason: The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-…. Remedy: Consumers who have one of these boilers should contact their local distributor or Ms. Ull…. Verify recall #02524 with the CPSC before acting.
The recall
Viessmann Manufacturing Company (U.S.), of Warwick, R.i. issued this moderate-severity CPSC recall-The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-….
- Moderate
- severity level
- 190 units
- affected scope
- March 13, 2002
- reported
Sourced from official CPSC enforcement records. Verify recall #02524 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #02524) was formally reported on March 13, 2002. It is classified under Moderate severity, with a current status of Active. Viessmann Manufacturing Company (U.S.), of Warwick, R.i. is listed as the recalling firm. Federal records list the affected scope as 190.
The documented reason for this recall is: The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper operation of the damper for removal of c… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Viessmann Manufacturing Company will install a wiring mo… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
190
Related Recalls
6
6 from same agency
Product description
The recalled units, which are installed in Atola-RN Boilers, were manufactured between December 1998 and December 2001. This is the entire production of these controls. (The controls do not have a date code that can be seen by consumers.)
Reason for recall
The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper operation of the damper for removal of combustion gases. If the interlock fails, excess carbon monoxide emissions may occur.
Remedy, what to do
Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Viessmann Manufacturing Company will install a wiring module in suspect boilers which will put a redundant switch in series with the switch that may erroneously close and by-pass the safety interlock with flue damper. Viessmann Manufacturing Company has contacted distributors and wholesalers and made arrangements for them to contact customers and make arrangements to retrofit the Atola-RN Boilers with SR-RN2 or SR-RN2R Controls.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 02524 |
| Date reported | March 13, 2002 |
| Date initiated | March 13, 2002 |
| Recalling firm | Viessmann Manufacturing Company (U.S.), of Warwick, R.i. |
| Affected scope | 190 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Com…
- Check the recall number (02524) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled units, which are installed in Atola-RN Boilers, were manufactured between December 1998 and December 2001. This is the entire production of these controls. (The controls do not have a date code that can be seen by consumers.). Recalled by Viessmann Manufacturing Company (U.S.), of Warwick, R.i.. Units affected: 190.
Why was this product recalled? ▼
The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper operation of the damper for removal of combustion gases. If the interlock fails, excess carbon monoxide emissions may occur.
What should consumers do? ▼
Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Viessmann Manufacturing Company will install a wiring module in suspect boilers which will put a redundant switch in series with the switch that may erroneously close and by-pass the safety interlock with flue damper. Viessmann Manufacturing Company has contacted distributors and wholesalers and made arrangements for them to contact customers and make arrangements to retrofit the Atola-RN Boilers with SR-RN2 or SR-RN2R Controls.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 13, 2002. Severity: Moderate. Recall number: 02524.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (02524) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 13, 2002. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.