CPSC recall · Reported March 13, 2002
CPSC and GE Interlogix Announce Recall to Repair Security Control Panels
The systems can fail to communicate with the central station that should receive the distress signal, which then would fail to alert the fire department, police department, or amb…
Ge Interlogix, of Tualatin, Ore. recalled The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEM….
CPSC and GE Interlogix Announce Recall to Repair Security Control Panels was recalled by Ge Interlogix, of Tualatin, Ore. in March 13, 2002. Reason: The systems can fail to communicate with the central station that should receive the distress signal, which t…. Remedy: Consumers with these security control panels should contact their service dealers immedia…. Verify recall #02525 with the CPSC before acting.
The recall
Ge Interlogix, of Tualatin, Ore. issued this CPSC recall-The systems can fail to communicate with the central station that should receive the distress signal, which t….
- None
- agency class
- March 13, 2002
- reported
Sourced from official CPSC enforcement records. Verify recall #02525 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad.
Reason for recall
The systems can fail to communicate with the central station that should receive the distress signal, which then would fail to alert the fire department, police department, or ambulance service. This poses a safety risk to consumers.
Remedy, what to do
Consumers with these security control panels should contact their service dealers immediately to arrange for an inspection and repair. Meanwhile, in the event of an emergency, consumers should not rely on their security systems to contact emergency personnel.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 02525 |
| Date reported | March 13, 2002 |
| Date initiated | March 13, 2002 |
| Recalling firm | Ge Interlogix, of Tualatin, Ore. |
| Affected scope | Approximately 18,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers with these security control panels should contact their service dealers immediately to arrange for an inspection and re…
- Check the recall number (02525) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026