PlainRecalls
NHTSA Critical Active

BMW 2002: SUSPENSION

Reported: February 19, 2002 Initiated: February 19, 2002 #02V057000

Product Description

ON CERTAIN PASSENGER VEHICLES, DURING THE STRUT MOUNT MANUFACTURING PROCESS, THE THRUST BEARING WAS NOT PROPERLY POSITIONS AND SECURED. IF THE SUSPENSION IS FULLY UNLOADED, THE FRONT STRUT COULD SEPARATE FROM THE UPPER MOUNT.

Reason for Recall

ON CERTAIN PASSENGER VEHICLES, DURING THE STRUT MOUNT MANUFACTURING PROCESS, THE THRUST BEARING WAS NOT PROPERLY POSITIONS AND SECURED. IF THE SUSPENSION IS FULLY UNLOADED, THE FRONT STRUT COULD SEPARATE FROM THE UPPER MOUNT.

Hazard

THIS COULD AFFECT VEHICLE HANDLING AND CONTROL, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE BOTH FRONT SPRING STRUT UPPER MOUNTS. OWNER NOTIFICATION BEGAN MARCH 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.

Details

Recalling Firm
BMW
Distribution
United States

Frequently Asked Questions

What product was recalled?
ON CERTAIN PASSENGER VEHICLES, DURING THE STRUT MOUNT MANUFACTURING PROCESS, THE THRUST BEARING WAS NOT PROPERLY POSITIONS AND SECURED. IF THE SUSPENSION IS FULLY UNLOADED, THE FRONT STRUT COULD SEPARATE FROM THE UPPER MOUNT.. Recalled by BMW.
Why was this product recalled?
ON CERTAIN PASSENGER VEHICLES, DURING THE STRUT MOUNT MANUFACTURING PROCESS, THE THRUST BEARING WAS NOT PROPERLY POSITIONS AND SECURED. IF THE SUSPENSION IS FULLY UNLOADED, THE FRONT STRUT COULD SEPARATE FROM THE UPPER MOUNT.
What should consumers do?
DEALERS WILL REPLACE BOTH FRONT SPRING STRUT UPPER MOUNTS. OWNER NOTIFICATION BEGAN MARCH 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Which agency issued this recall?
This recall was issued by the NHTSA on February 19, 2002. Severity: Critical. Recall number: 02V057000.