CPSC recall · Reported January 14, 2003
CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems
The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.
American Power Conversion Corporation (Apc), of West Kingston, R.i. recalled The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350….
CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems was recalled by American Power Conversion Corporation (Apc), of West Kingston, R.i. in January 14, 2003. Reason: The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.. Remedy: Consumers should immediately stop using the power supply devices by turning off the power…. Verify recall #03068 with the CPSC before acting.
The recall
American Power Conversion Corporation (Apc), of West Kingston, R.i. issued this CPSC recall-The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers..
- None
- agency class
- January 14, 2003
- reported
Sourced from official CPSC enforcement records. Verify recall #03068 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 41,021 medical devices recalls on record
Product description
The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found on the front of the unit, along with the words, "Back-UPS CS" and "APC." In addition, one of the following numbers shows up on the bar code label located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices also have one of the following serial numbers - AB0048 through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can be found on the bottom of the unit. Units with an "R" at the end of the serial number within the above ranges are not part of this recall.
Reason for recall
The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To obtain a free replacement unit, consumers should contact the company.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 03068 |
| Date reported | January 14, 2003 |
| Date initiated | January 14, 2003 |
| Recalling firm | American Power Conversion Corporation (Apc), of West Kingston, R.i. |
| Affected scope | About 900,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the…
- Check the recall number (03068) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Medical Devices · nearest report date
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Methodology · Corrections · Archive as of August 2026