Severity
Moderate
ModerateActive
CPSC recall · Reported January 14, 2003
CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems
The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.
Compiled from official public sources by the editorial team.
Verify with CPSC →
American Power Conversion Corporation (Apc), of West Kingston, R.i. recalled The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350… - a moderate-severity action.
CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems was recalled by American Power Conversion Corporation (Apc), of West Kingston, R.i. in January 14, 2003. Reason: The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.. Remedy: Consumers should immediately stop using the power supply devices by turning off the power…. Verify recall #03068 with the CPSC before acting.
The recall
American Power Conversion Corporation (Apc), of West Kingston, R.i. issued this moderate-severity CPSC recall-The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers..
- Moderate
- severity level
- January 14, 2003
- reported
Sourced from official CPSC enforcement records. Verify recall #03068 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #03068) was formally reported on January 14, 2003. It is classified under Moderate severity, with a current status of Active. American Power Conversion Corporation (Apc), of West Kingston, R.i. is listed as the recalling firm. Federal records list the affected scope as About 900,000.
The documented reason for this recall is: The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. T… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 40,322 medical devices recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 900,000
Related Recalls
6
3 from same agency
Product description
The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found on the front of the unit, along with the words, "Back-UPS CS" and "APC." In addition, one of the following numbers shows up on the bar code label located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices also have one of the following serial numbers - AB0048 through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can be found on the bottom of the unit. Units with an "R" at the end of the serial number within the above ranges are not part of this recall.
Reason for recall
The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To obtain a free replacement unit, consumers should contact the company.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 03068 |
| Date reported | January 14, 2003 |
| Date initiated | January 14, 2003 |
| Recalling firm | American Power Conversion Corporation (Apc), of West Kingston, R.i. |
| Affected scope | About 900,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the…
- Check the recall number (03068) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found on the front of the unit, along with the words, "Back-UPS CS" and "APC." In addition, one of the following numbers shows up on the bar code label located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices also have one of the following serial numbers - AB0048 through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can be found on the bottom of the unit. Units with an "R" at the end of the serial number within the above ranges are not part of this recall.. Recalled by American Power Conversion Corporation (Apc), of West Kingston, R.i.. Units affected: About 900,000.
Why was this product recalled? ▼
The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To obtain a free replacement unit, consumers should contact the company.
Which agency issued this recall? ▼
This recall was issued by the CPSC on January 14, 2003. Severity: Moderate. Recall number: 03068.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (03068) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported January 14, 2003. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.