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CPSC recall · Reported March 4, 2003

CPSC, IBM Announce Recall to Repair Computer Monitors

The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.

Recall #
03088
Affected scope
56,000
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Ibm, of Armonk, N.y. recalled The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CR… - a moderate-severity action.

CPSC, IBM Announce Recall to Repair Computer Monitors was recalled by Ibm, of Armonk, N.y. in March 4, 2003. Reason: The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.. Remedy: Consumers should stop using these monitors immediately and contact the IBM Repair Center …. Verify recall #03088 with the CPSC before acting.

The recall

Ibm, of Armonk, N.y. issued this moderate-severity CPSC recall-The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers..

Moderate
severity level
56K units
affected scope
March 4, 2003
reported

Sourced from official CPSC enforcement records. Verify recall #03088 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #03088) was formally reported on March 4, 2003. It is classified under Moderate severity, with a current status of Active. Ibm, of Armonk, N.y. is listed as the recalling firm. Federal records list the affected scope as 56,000.

The documented reason for this recall is: The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Medical Devices recalls over time

Where this recall sits in its category - 40,322 medical devices recalls on record

-1,00001,0002,0003,0004,000 20052008201120142017202020232026 1,248
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

56,000

Related Recalls

6

3 from same agency

Product description

The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.

Reason for recall

The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.

Remedy, what to do

Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 03088
Date reported March 4, 2003
Date initiated March 4, 2003
Recalling firm Ibm, of Armonk, N.y.
Affected scope 56,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

56,000 units affected - limited or regional distribution scale.

Regional (<10K units) -
Multi-state (10K – 100K units) ✓ This recall
Large-scale (100K – 1M units) -
Massive (≥1M units) -

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

What to do with this recall

Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free ins…

  • Check the recall number (03088) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.. Recalled by Ibm, of Armonk, N.y.. Units affected: 56,000.
Why was this product recalled?
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
What should consumers do?
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
Which agency issued this recall?
This recall was issued by the CPSC on March 4, 2003. Severity: Moderate. Recall number: 03088.
How do I check if my product is affected by a recall?
Check the product description and recall number (03088) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 4, 2003. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.