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CPSC, IBM Announce Recall to Repair Computer Monitors

Reported: March 4, 2003 Initiated: March 4, 2003 #03088

Product Description

The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.

Reason for Recall

The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.

Remedy

Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.

Frequently Asked Questions

What product was recalled?
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.. Recalled by IBM, of Armonk, N.Y.. Units affected: 56,000.
Why was this product recalled?
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
What should consumers do?
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
Which agency issued this recall?
This recall was issued by the CPSC on March 4, 2003. Severity: Moderate. Recall number: 03088.