CPSC recall · Reported April 28, 2004
CPSC, White-Rodgers Announce Recall of LP and Convertible Gas Water Heater Temperature Controls
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo. recalled The temperature control is a small metal box located above the access panel door of the g….
CPSC, White-Rodgers Announce Recall of LP and Convertible Gas Water Heater Temperature Co… was recalled by White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo. in April 28, 2004. Reason: The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot …. Remedy: Contact White-Rodgers to arrange for a qualified service technician to replace the recall…. Verify recall #04128 with the CPSC before acting.
The recall
White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo. issued this CPSC recall-The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot ….
- None
- agency class
- 88K units
- affected scope
- April 28, 2004
- reported
Sourced from official CPSC enforcement records. Verify recall #04128 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Appliances recalls over time
Where this recall sits in its category - 426 appliances recalls on record
Product description
The temperature control is a small metal box located above the access panel door of the gas water heater. A white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676. There should be a four- digit metal stamped date code located below the label on the right side of the control. Recalled controls will have date codes 0240 to 0329 (40th week of 2002 to 29th week of 2003). Potentially affected gas water heaters include: AO Smith, Apollo, Crosley, Energysense, Freedom, Intertherm, Kenmore, Maytag, Mission, Myers, Penfield, President, Reliance, Sentry, or State. Beginning serial numbers on these gas water heaters can be checked at www.regcen.com/tempcontrolrecall
Reason for recall
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
Remedy, what to do
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 04128 |
| Date reported | April 28, 2004 |
| Date initiated | April 28, 2004 |
| Recalling firm | White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo. |
| Affected scope | 88,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge.
- Check the recall number (04128) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Appliances · nearest report date
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Methodology · Corrections · Archive as of August 2026