Severity
Moderate
ModerateActive
CPSC recall · Reported April 28, 2004
CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Trojan Technologies Inc., of London, Ontario, Canada recalled The recalled TrojanUVMax system, designed for residential and light commercial applicatio… - a moderate-severity action.
CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems was recalled by Trojan Technologies Inc., of London, Ontario, Canada in April 28, 2004. Reason: Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to …. Remedy: Contact Trojan Technologies to arrange a free lamp repair or replacement.. Verify recall #04129 with the CPSC before acting.
The recall
Trojan Technologies Inc., of London, Ontario, Canada issued this moderate-severity CPSC recall-Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to ….
- Moderate
- severity level
- April 28, 2004
- reported
Sourced from official CPSC enforcement records. Verify recall #04129 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #04129) was formally reported on April 28, 2004. It is classified under Moderate severity, with a current status of Active. Trojan Technologies Inc., of London, Ontario, Canada is listed as the recalling firm. Federal records list the affected scope as About 3,900 sold in the U.S. (About 12,500 sold worldwide).
The documented reason for this recall is: Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Contact Trojan Technologies to arrange a free lamp repair or replacement. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 3,900 sold in the U.S. (About 12,500 sold worldwide)
Related Recalls
6
6 from same agency
Product description
The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.
Reason for recall
Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
Remedy, what to do
Contact Trojan Technologies to arrange a free lamp repair or replacement.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 04129 |
| Date reported | April 28, 2004 |
| Date initiated | April 28, 2004 |
| Recalling firm | Trojan Technologies Inc., of London, Ontario, Canada |
| Affected scope | About 3,900 sold in the U.S. (About 12,500 sold worldwide) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Contact Trojan Technologies to arrange a free lamp repair or replacement.
- Check the recall number (04129) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.. Recalled by Trojan Technologies Inc., of London, Ontario, Canada. Units affected: About 3,900 sold in the U.S. (About 12,500 sold worldwide).
Why was this product recalled? ▼
Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
What should consumers do? ▼
Contact Trojan Technologies to arrange a free lamp repair or replacement.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 28, 2004. Severity: Moderate. Recall number: 04129.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (04129) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported April 28, 2004. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.