CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems

Recall Insight

This CPSC action (record #04129) was formally reported on April 28, 2004. It is classified under Moderate severity, with a current status of Active. Trojan Technologies Inc., of London, Ontario, Canada is listed as the recalling firm. Federal records indicate About 3,900 sold in the U.S. (About 12,500 sold worldwide) units are affected, placing this recall in the million-unit bracket that typically triggers nationwide consumer alerts and retailer sweeps.

The documented reason for this recall is: Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Contact Trojan Technologies to arrange a free lamp repair or replacement. — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 22 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.