CPSC recall · Reported May 26, 2004
CPSC, Oki Data Announce Recall of Fax Machines
The fax machines may incur a mechanical malfunction, posing a shock hazard to users.
Oki Data Americas Inc., of Mt. Laurel, N.j. recalled The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 ….
CPSC, Oki Data Announce Recall of Fax Machines was recalled by Oki Data Americas Inc., of Mt. Laurel, N.j. in May 26, 2004. Reason: The fax machines may incur a mechanical malfunction, posing a shock hazard to users.. Remedy: Consumers should stop using the fax machines immediately, unplug the unit, and contact th…. Verify recall #04143 with the CPSC before acting.
The recall
Oki Data Americas Inc., of Mt. Laurel, N.j. issued this CPSC recall-The fax machines may incur a mechanical malfunction, posing a shock hazard to users..
- None
- agency class
- 1K units
- affected scope
- May 26, 2004
- reported
Sourced from official CPSC enforcement records. Verify recall #04143 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.
Reason for recall
The fax machines may incur a mechanical malfunction, posing a shock hazard to users.
Remedy, what to do
Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 04143 |
| Date reported | May 26, 2004 |
| Date initiated | May 26, 2004 |
| Recalling firm | Oki Data Americas Inc., of Mt. Laurel, N.j. |
| Affected scope | 1,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.
- Check the recall number (04143) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026