Severity
Moderate
ModerateActive
CPSC recall · Reported June 16, 2004
CPSC, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery Frozen Food Case Heaters
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Electro-Heat Inc., of Allegan, Mich. recalled The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases i… - a moderate-severity action.
CPSC, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery Frozen Food Case … was recalled by Electro-Heat Inc., of Allegan, Mich. in June 16, 2004. Reason: Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food…. Remedy: Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all…. Verify recall #04163 with the CPSC before acting.
The recall
Electro-Heat Inc., of Allegan, Mich. issued this moderate-severity CPSC recall-Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food….
- Moderate
- severity level
- 16K units
- affected scope
- June 16, 2004
- reported
Sourced from official CPSC enforcement records. Verify recall #04163 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #04163) was formally reported on June 16, 2004. It is classified under Moderate severity, with a current status of Active. Electro-Heat Inc., of Allegan, Mich. is listed as the recalling firm. Federal records list the affected scope as 16,000.
The documented reason for this recall is: Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 4 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Food recalls over time
Where this recall sits in its category - 25,126 food recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
16,000
Related Recalls
6
4 from same agency
Product description
The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.
Reason for recall
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
Remedy, what to do
Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 04163 |
| Date reported | June 16, 2004 |
| Date initiated | June 16, 2004 |
| Recalling firm | Electro-Heat Inc., of Allegan, Mich. |
| Affected scope | 16,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream e…
- Check the recall number (04163) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.. Recalled by Electro-Heat Inc., of Allegan, Mich.. Units affected: 16,000.
Why was this product recalled? ▼
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
What should consumers do? ▼
Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 16, 2004. Severity: Moderate. Recall number: 04163.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (04163) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported June 16, 2004. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.