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CPSC recall · Reported July 13, 2004

CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers

These electric water coolers can overheat and present a fire hazard.

Recall #
04175
Affected scope
145,000
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Elkay Manufacturing Company, of Oak Brook, Ill. recalled These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most ….

CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers was recalled by Elkay Manufacturing Company, of Oak Brook, Ill. in July 13, 2004. Reason: These electric water coolers can overheat and present a fire hazard.. Remedy: Consumers should unplug the recalled water coolers immediately. Commercial customers who …. Verify recall #04175 with the CPSC before acting.

The recall

Elkay Manufacturing Company, of Oak Brook, Ill. issued this CPSC recall-These electric water coolers can overheat and present a fire hazard..

None
agency class
145K units
affected scope
July 13, 2004
reported

Sourced from official CPSC enforcement records. Verify recall #04175 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope (see the Recall Profile below) is large enough to require multi-state distribution tracking. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name "Elkay" on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry, and Legend Countertop. Consumers should go to the Elkay recall website at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.

Reason for recall

These electric water coolers can overheat and present a fire hazard.

Remedy, what to do

Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it is recalled and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 04175
Date reported July 13, 2004
Date initiated July 13, 2004
Recalling firm Elkay Manufacturing Company, of Oak Brook, Ill.
Affected scope 145,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

145,000 units affected - multi-state distribution scale.

Regional (<10K units) -
Multi-state (10K – 100K units) -
Large-scale (100K – 1M units) ✓ This recall
Massive (≥1M units) -

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

What to do with this recall

Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and …

  • Check the recall number (04175) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name "Elkay" on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry, and Legend Countertop. Consumers should go to the Elkay recall website at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.. Recalled by Elkay Manufacturing Company, of Oak Brook, Ill.. Units affected: 145,000.
Why was this product recalled?
These electric water coolers can overheat and present a fire hazard.
What should consumers do?
Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it is recalled and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers.
Which agency issued this recall?
This recall was issued by the CPSC on July 13, 2004. CPSC does not publish a hazard classification for this recall. Recall number: 04175.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported July 13, 2004. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026