PlainRecalls

CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers

Reported: July 13, 2004 Initiated: July 13, 2004 #04175 145,000 units

Elkay Manufacturing Company, of Oak Brook, Ill. issued this CPSC recall on July 13, 2004. Classified as Moderate severity. Approximately 145,000 units are affected. The recall was issued because: These electric water coolers can overheat and present a fire hazard.. This recall notice is sourced from official CPSC enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.

Recall Insight

This CPSC action (record #04175) was formally reported on July 13, 2004. It is classified under Moderate severity, with a current status of Active. Elkay Manufacturing Company, of Oak Brook, Ill. is listed as the recalling firm. Federal records indicate 145,000 units are affected, a scale large enough to require multi-state distribution tracking.

The documented reason for this recall is: These electric water coolers can overheat and present a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it… — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 22 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.

Recall Distribution by Severity Class

Severity1Class I (Critical)Class II (Moderate)Class III (Low)
Recall Distribution by Severity Class

Severity

Moderate

Units Affected

145,000

Related Recalls

6

6 from same agency

Product Description

These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name "Elkay" on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry, and Legend Countertop. Consumers should go to the Elkay recall website at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.

Reason for Recall

These electric water coolers can overheat and present a fire hazard.

Remedy

Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it is recalled and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 04175
Date reported July 13, 2004
Date initiated July 13, 2004
Recalling firm Elkay Manufacturing Company, of Oak Brook, Ill.
Units affected 145,000
Distribution Not disclosed

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

145,000 units affected — multi-state distribution scale.

Regional (<10K units)
Multi-state (10K – 100K units)
Large-scale (100K – 1M units) ✓ This recall
Massive (≥1M units)

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

Frequently Asked Questions

What product was recalled?
These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name "Elkay" on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry, and Legend Countertop. Consumers should go to the Elkay recall website at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.. Recalled by Elkay Manufacturing Company, of Oak Brook, Ill.. Units affected: 145,000.
Why was this product recalled?
These electric water coolers can overheat and present a fire hazard.
What should consumers do?
Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it is recalled and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers.
Which agency issued this recall?
This recall was issued by the CPSC on July 13, 2004. Severity: Moderate. Recall number: 04175.
How do I check if my product is affected by a recall?
Check the product description and recall number (04175) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Recall Context

Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.

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Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.

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Data Sources

Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
  • Source: USDA FSIS — Food Safety and Inspection Service (meat, poultry, and egg product recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

All federal data sources used on this page

Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).