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CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers

Reported: July 13, 2004 Initiated: July 13, 2004 #04175

Product Description

These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name "Elkay" on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry, and Legend Countertop. Consumers should go to the Elkay recall website at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.

Reason for Recall

These electric water coolers can overheat and present a fire hazard.

Remedy

Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it is recalled and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers.

Frequently Asked Questions

What product was recalled?
These 115-volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name "Elkay" on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry, and Legend Countertop. Consumers should go to the Elkay recall website at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.. Recalled by Elkay Manufacturing Company, of Oak Brook, Ill.. Units affected: 145,000.
Why was this product recalled?
These electric water coolers can overheat and present a fire hazard.
What should consumers do?
Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point-of-use water coolers also should check their cooler to see if it is recalled and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers.
Which agency issued this recall?
This recall was issued by the CPSC on July 13, 2004. Severity: Moderate. Recall number: 04175.