Severity
Moderate
ModerateActive
CPSC recall · Reported July 14, 2004
CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges
The plastic housing on these units can detach, posing a shock hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Netgear Inc., of Santa Clara, Calif. recalled The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home o… - a moderate-severity action.
CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges was recalled by Netgear Inc., of Santa Clara, Calif. in July 14, 2004. Reason: The plastic housing on these units can detach, posing a shock hazard.. Remedy: Consumers should stop using the product immediately. Remove electrical power source to th…. Verify recall #04178 with the CPSC before acting.
The recall
Netgear Inc., of Santa Clara, Calif. issued this moderate-severity CPSC recall-The plastic housing on these units can detach, posing a shock hazard..
- Moderate
- severity level
- July 14, 2004
- reported
Sourced from official CPSC enforcement records. Verify recall #04178 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #04178) was formally reported on July 14, 2004. It is classified under Moderate severity, with a current status of Active. Netgear Inc., of Santa Clara, Calif. is listed as the recalling firm. Federal records list the affected scope as About 53,500.
The documented reason for this recall is: The plastic housing on these units can detach, posing a shock hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 53,500
Related Recalls
6
6 from same agency
Product description
The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.
Reason for recall
The plastic housing on these units can detach, posing a shock hazard.
Remedy, what to do
Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 04178 |
| Date reported | July 14, 2004 |
| Date initiated | July 14, 2004 |
| Recalling firm | Netgear Inc., of Santa Clara, Calif. |
| Affected scope | About 53,500 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contac…
- Check the recall number (04178) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.. Recalled by Netgear Inc., of Santa Clara, Calif.. Units affected: About 53,500.
Why was this product recalled? ▼
The plastic housing on these units can detach, posing a shock hazard.
What should consumers do? ▼
Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 14, 2004. Severity: Moderate. Recall number: 04178.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (04178) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 14, 2004. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.