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CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges

Reported: July 14, 2004 Initiated: July 14, 2004 #04178

Product Description

The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.

Reason for Recall

The plastic housing on these units can detach, posing a shock hazard.

Remedy

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.

Frequently Asked Questions

What product was recalled?
The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.. Recalled by NETGEAR Inc., of Santa Clara, Calif.. Units affected: About 53,500.
Why was this product recalled?
The plastic housing on these units can detach, posing a shock hazard.
What should consumers do?
Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.
Which agency issued this recall?
This recall was issued by the CPSC on July 14, 2004. Severity: Moderate. Recall number: 04178.