CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges

The plastic housing on these units can detach, posing a shock hazard.

Recall #: 04178
Affected scope: About 53,500

Compiled from official public sources by the publisher. · Updated September 2026

Netgear Inc., of Santa Clara, Calif. recalled The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home o….

CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges was recalled by Netgear Inc., of Santa Clara, Calif. in July 14, 2004. Reason: The plastic housing on these units can detach, posing a shock hazard.. Remedy: Consumers should stop using the product immediately. Remove electrical power source to th…. Verify recall #04178 with the CPSC before acting.

The recall

Netgear Inc., of Santa Clara, Calif. issued this CPSC recall-The plastic housing on these units can detach, posing a shock hazard..

None
agency class: July 14, 2004
reported

Sourced from official CPSC enforcement records. Verify recall #04178 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.

Reason for recall

The plastic housing on these units can detach, posing a shock hazard.

Remedy, what to do

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	04178
Date reported	July 14, 2004
Date initiated	July 14, 2004
Recalling firm	Netgear Inc., of Santa Clara, Calif.
Affected scope	About 53,500
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contac…

Check the recall number (04178) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The plastic housing on these units can detach, posing a shock hazard.

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the CPSC on July 14, 2004. CPSC does not publish a hazard classification for this recall. Recall number: 04178.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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Similar severity · nearest report date

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This recall: CPSC, reported July 14, 2004. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026