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CPSC recall · Reported September 15, 2004

CPSC, NCR Corp. Announce Recall of NCR Universal Inkjet Refill Kits

The product does not have required child-resistant packaging or required warning labels. The product contains ethylene glycol, posing an ingestion hazard to young children.

Recall #
04215
Affected scope
About 78,000
Compiled from official public sources by the editorial team.
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Ncr Corp., of Dayton, Ohio recalled The recalled kits were sold in a clear plastic package with color or black ink. The black… - a moderate-severity action.

CPSC, NCR Corp. Announce Recall of NCR Universal Inkjet Refill Kits was recalled by Ncr Corp., of Dayton, Ohio in September 15, 2004. Reason: The product does not have required child-resistant packaging or required warning labels. The product contains…. Remedy: Consumers should immediately remove the kits out of the reach of young children and retur…. Verify recall #04215 with the CPSC before acting.

The recall

Ncr Corp., of Dayton, Ohio issued this moderate-severity CPSC recall-The product does not have required child-resistant packaging or required warning labels. The product contains….

Moderate
severity level
September 15, 2004
reported

Sourced from official CPSC enforcement records. Verify recall #04215 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #04215) was formally reported on September 15, 2004. It is classified under Moderate severity, with a current status of Active. Ncr Corp., of Dayton, Ohio is listed as the recalling firm. Federal records list the affected scope as About 78,000.

The documented reason for this recall is: The product does not have required child-resistant packaging or required warning labels. The product contains ethylene glycol, posing an ingestion hazard to young children. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receive a refund or a free replacement kit. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Children & Baby Products recalls over time

Where this recall sits in its category - 3,731 children & baby products recalls on record

0100200300400500600 20052008201120142017202020232026 146
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 78,000

Related Recalls

6

6 from same agency

Product description

The recalled kits were sold in a clear plastic package with color or black ink. The black ink kits have model numbers 943264 and 999292 and the color ink kits have model number 999289 printed on the side panel above the UPC code. The two black inkjet sets contain four plastic bottles of black ink, two plastic bottles of cleaning fluid and one toolkit. The color inkjet set contains six plastic bottles of colored ink, two plastic bottles of cleaning solution and one toolkit.

Reason for recall

The product does not have required child-resistant packaging or required warning labels. The product contains ethylene glycol, posing an ingestion hazard to young children.

Remedy, what to do

Consumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receive a refund or a free replacement kit.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 04215
Date reported September 15, 2004
Date initiated September 15, 2004
Recalling firm Ncr Corp., of Dayton, Ohio
Affected scope About 78,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receiv…

  • Check the recall number (04215) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recalled kits were sold in a clear plastic package with color or black ink. The black ink kits have model numbers 943264 and 999292 and the color ink kits have model number 999289 printed on the side panel above the UPC code. The two black inkjet sets contain four plastic bottles of black ink, two plastic bottles of cleaning fluid and one toolkit. The color inkjet set contains six plastic bottles of colored ink, two plastic bottles of cleaning solution and one toolkit.. Recalled by Ncr Corp., of Dayton, Ohio. Units affected: About 78,000.
Why was this product recalled?
The product does not have required child-resistant packaging or required warning labels. The product contains ethylene glycol, posing an ingestion hazard to young children.
What should consumers do?
Consumers should immediately remove the kits out of the reach of young children and return to the store where purchased to receive a refund or a free replacement kit.
Which agency issued this recall?
This recall was issued by the CPSC on September 15, 2004. Severity: Moderate. Recall number: 04215.
How do I check if my product is affected by a recall?
Check the product description and recall number (04215) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

Compare this recall with AMASKY Nursing Pillows Recalled Due to Risk of Serious Inju… →

Browse all Children & Baby Products recalls →

Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 15, 2004. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.