CPSC recall · Reported November 18, 2003
CPSC, SecureAlert Announce Recall of Safety and Security Phones
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
SecureAlert Inc., of Salt Lake City, Utah recalled This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and….
CPSC, SecureAlert Announce Recall of Safety and Security Phones was recalled by SecureAlert Inc., of Salt Lake City, Utah in November 18, 2003. Reason: Using the test button can result in the battery being drained without the user's knowledge. Without battery p…. Remedy: Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners…. Verify recall #04513 with the CPSC before acting.
The recall
SecureAlert Inc., of Salt Lake City, Utah issued this CPSC recall-Using the test button can result in the battery being drained without the user's knowledge. Without battery p….
- None
- agency class
- 1K units
- affected scope
- November 18, 2003
- reported
Sourced from official CPSC enforcement records. Verify recall #04513 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.
Reason for recall
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
Remedy, what to do
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 04513 |
| Date reported | November 18, 2003 |
| Date initiated | November 18, 2003 |
| Recalling firm | SecureAlert Inc., of Salt Lake City, Utah |
| Affected scope | 1,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacemen…
- Check the recall number (04513) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Consumer-product notices outside this firm and state, matched by severity timing and product category.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026