Severity
Moderate
ModerateActive
CPSC recall · Reported November 18, 2003
CPSC, SecureAlert Announce Recall of Safety and Security Phones
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
Compiled from official public sources by the editorial team.
Verify with CPSC →
SecureAlert Inc., of Salt Lake City, Utah recalled This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and… - a moderate-severity action.
CPSC, SecureAlert Announce Recall of Safety and Security Phones was recalled by SecureAlert Inc., of Salt Lake City, Utah in November 18, 2003. Reason: Using the test button can result in the battery being drained without the user's knowledge. Without battery p…. Remedy: Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners…. Verify recall #04513 with the CPSC before acting.
The recall
SecureAlert Inc., of Salt Lake City, Utah issued this moderate-severity CPSC recall-Using the test button can result in the battery being drained without the user's knowledge. Without battery p….
- Moderate
- severity level
- 1K units
- affected scope
- November 18, 2003
- reported
Sourced from official CPSC enforcement records. Verify recall #04513 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #04513) was formally reported on November 18, 2003. It is classified under Moderate severity, with a current status of Active. SecureAlert Inc., of Salt Lake City, Utah is listed as the recalling firm. Federal records list the affected scope as 1,000.
The documented reason for this recall is: Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test butt… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
1,000
Related Recalls
6
6 from same agency
Product description
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.
Reason for recall
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
Remedy, what to do
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 04513 |
| Date reported | November 18, 2003 |
| Date initiated | November 18, 2003 |
| Recalling firm | SecureAlert Inc., of Salt Lake City, Utah |
| Affected scope | 1,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacemen…
- Check the recall number (04513) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.. Recalled by SecureAlert Inc., of Salt Lake City, Utah. Units affected: 1,000.
Why was this product recalled? ▼
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
What should consumers do? ▼
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 18, 2003. Severity: Moderate. Recall number: 04513.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (04513) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Shenzhen Bopu Product Design Co., Ltd., dba POPOOO, of China · 2026-07-02
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CPSC Moderate
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CPSC Moderate
Super Off-Road Solar Power Banks Recalled Due to Overheating; Imported by Spector & Co.
· 2026-06-25
CPSC Moderate
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School Specialty, LLC, of Greenville, Wisconsin · 2026-06-11
Compare this recall with Projecting LED Finger Light Toys Recalled Due to Risk of Se… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 18, 2003. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.