Severity
Moderate
ModerateActive
CPSC recall · Reported February 26, 2004
CPSC, Honeywell Video System Announce Recall of Security Camera
The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Video Controls Ltd., of Cheshire, United Kingdom recalled The recalled security camera is an indoor video camera mounted on the wall or ceiling. Th… - a moderate-severity action.
CPSC, Honeywell Video System Announce Recall of Security Camera was recalled by Video Controls Ltd., of Cheshire, United Kingdom in February 26, 2004. Reason: The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the …. Remedy: Contact Honeywell Video Systems to arrange for free repair of the security camera's mount…. Verify recall #04537 with the CPSC before acting.
The recall
Video Controls Ltd., of Cheshire, United Kingdom issued this moderate-severity CPSC recall-The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the ….
- Moderate
- severity level
- 689 units
- affected scope
- February 26, 2004
- reported
Sourced from official CPSC enforcement records. Verify recall #04537 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #04537) was formally reported on February 26, 2004. It is classified under Moderate severity, with a current status of Active. Video Controls Ltd., of Cheshire, United Kingdom is listed as the recalling firm. Federal records list the affected scope as 689.
The documented reason for this recall is: The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
689
Related Recalls
6
6 from same agency
Product description
The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers: AD5RCPP16 AD5GCMPP18 AD5GCPP18 AD5GCPP22 The cameras also have serial numbers within these ranges: G01 (January 2002) to G12 (December 2002) H01 (January 2002) to H08 (August 2003). The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.
Reason for recall
The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.
Remedy, what to do
Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 04537 |
| Date reported | February 26, 2004 |
| Date initiated | February 26, 2004 |
| Recalling firm | Video Controls Ltd., of Cheshire, United Kingdom |
| Affected scope | 689 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.
- Check the recall number (04537) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers: AD5RCPP16 AD5GCMPP18 AD5GCPP18 AD5GCPP22 The cameras also have serial numbers within these ranges: G01 (January 2002) to G12 (December 2002) H01 (January 2002) to H08 (August 2003). The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.. Recalled by Video Controls Ltd., of Cheshire, United Kingdom. Units affected: 689.
Why was this product recalled? ▼
The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.
What should consumers do? ▼
Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 26, 2004. Severity: Moderate. Recall number: 04537.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (04537) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported February 26, 2004. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.