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CPSC recall · Reported February 26, 2004

CPSC, Honeywell Video System Announce Recall of Security Camera

The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.

Recall #
04537
Affected scope
689
Verify with CPSC →
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Video Controls Ltd., of Cheshire, United Kingdom recalled The recalled security camera is an indoor video camera mounted on the wall or ceiling. Th….

CPSC, Honeywell Video System Announce Recall of Security Camera was recalled by Video Controls Ltd., of Cheshire, United Kingdom in February 26, 2004. Reason: The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the …. Remedy: Contact Honeywell Video Systems to arrange for free repair of the security camera's mount…. Verify recall #04537 with the CPSC before acting.

The recall

Video Controls Ltd., of Cheshire, United Kingdom issued this CPSC recall-The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the ….

None
agency class
689 units
affected scope
February 26, 2004
reported

Sourced from official CPSC enforcement records. Verify recall #04537 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers: AD5RCPP16 AD5GCMPP18 AD5GCPP18 AD5GCPP22 The cameras also have serial numbers within these ranges: G01 (January 2002) to G12 (December 2002) H01 (January 2002) to H08 (August 2003). The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.

Reason for recall

The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.

Remedy, what to do

Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 04537
Date reported February 26, 2004
Date initiated February 26, 2004
Recalling firm Video Controls Ltd., of Cheshire, United Kingdom
Affected scope 689
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

689 units affected - limited or regional distribution scale.

Regional (<10K units) ✓ This recall
Multi-state (10K – 100K units) -
Large-scale (100K – 1M units) -
Massive (≥1M units) -

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

What to do with this recall

Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.

  • Check the recall number (04537) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The recalled security camera is an indoor video camera mounted on the wall or ceiling. The camera is covered with a smoked plastic dome measuring about 6 inches in diameter. A mechanism to move the camera and a mounting assembly are also part of the product. The recalled security cameras have these part numbers: AD5RCPP16 AD5GCMPP18 AD5GCPP18 AD5GCPP22 The cameras also have serial numbers within these ranges: G01 (January 2002) to G12 (December 2002) H01 (January 2002) to H08 (August 2003). The serial numbers are located inside the product, on a white label attached to the side of the camera mounting.. Recalled by Video Controls Ltd., of Cheshire, United Kingdom. Units affected: 689.
Why was this product recalled?
The security camera's plastic mounting assembly can crack, allowing the dome and the camera to fall from the wall or ceiling, possibly injuring someone.
What should consumers do?
Contact Honeywell Video Systems to arrange for free repair of the security camera's mounting assembly.
Which agency issued this recall?
This recall was issued by the CPSC on February 26, 2004. CPSC does not publish a hazard classification for this recall. Recall number: 04537.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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This recall: CPSC, reported February 26, 2004. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026