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CPSC, Runtal North America Inc. Announce Recall to Replace Runtal Sundance Towel Radiators

Reported: October 5, 2004 Initiated: October 5, 2004 #05503

Product Description

The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.

Reason for Recall

The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid, which could result in a burn injury.

Remedy

Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system, at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement.

Frequently Asked Questions

What product was recalled?
The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.. Recalled by Runtal North America, Inc., Ward Hill, Mass.. Units affected: 200.
Why was this product recalled?
The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid, which could result in a burn injury.
What should consumers do?
Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system, at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement.
Which agency issued this recall?
This recall was issued by the CPSC on October 5, 2004. Severity: Moderate. Recall number: 05503.