PlainRecalls
CPSC Moderate Active

Steam Cleaners Recalled by Thane International Due to Burn Hazard

Reported: August 20, 2008 Initiated: August 20, 2008 #08601

Product Description

The recalled portable handheld steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.

Reason for Recall

Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.

Remedy

Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.

Frequently Asked Questions

What product was recalled?
The recalled portable handheld steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.. Units affected: About 134,000.
Why was this product recalled?
Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.
What should consumers do?
Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.
Which agency issued this recall?
This recall was issued by the CPSC on August 20, 2008. Severity: Moderate. Recall number: 08601.