CPSC recall · Reported February 27, 2009
Certain LG 830 "Spyder" Cell Phones Recalled For Upgrade Due to Dropped Connection or Poor Connection on Emergency 911 Calls
The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.
The CPSC recalled The recall involves LG 830 "Spyder" touch-screen slider cell phones with software version….
Certain LG 830 "Spyder" Cell Phones Recalled For Upgrade Due to Dropped Connection or Poo… was recalled and listed by the CPSC in February 27, 2009. Reason: The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emerge…. Remedy: Consumers have been or are being contacted by their wireless carrier or LG Electronics Mo…. Verify recall #09724 with the CPSC before acting.
The recall
issued this CPSC recall-The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emerge….
- None
- agency class
- February 27, 2009
- reported
Sourced from official CPSC enforcement records. Verify recall #09724 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
The recall involves LG 830 "Spyder" touch-screen slider cell phones with software versions T83LGV03 and T83LGV04, which were sold for use with the following regional wireless carriers: Cellular South, Cellcom, Bluegrass Cellular, Centennial de Puerto Rico, Appalachian Wireless, Illinois Valley Cellular, Northwest Missouri Cellular, Inland Cellular, Leaco, Golden State Cellular, Thumb Cellular, Silver Star Communications, and Nex-Tech Wireless. The cell phone model number can be found underneath the battery. The software version can be verified by going into the menu of the cell phone, selecting "Settings" then "Phone Information" then "Version." No other LG cell phones, software versions or wireless carriers are included in this recall.
Reason for recall
The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.
Remedy, what to do
Consumers have been or are being contacted by their wireless carrier or LG Electronics MobileComm to schedule a free software upgrade. Please contact your wireless carrier if you have not been contacted yet.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 09724 |
| Date reported | February 27, 2009 |
| Date initiated | February 27, 2009 |
| Recalling firm | Not disclosed |
| Affected scope | About 30,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers have been or are being contacted by their wireless carrier or LG Electronics MobileComm to schedule a free software upg…
- Check the recall number (09724) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026