Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot Stores

Recall Insight

This CPSC action (record #10013) was formally reported on October 16, 2009. It is classified under Moderate severity, with a current status of Active. Comfort Office Furniture, LTD, China aka Evergood Co. Ltd. is listed as the recalling firm. Federal records indicate About 150,000 units are affected, a scale large enough to require multi-state distribution tracking.

The documented reason for this recall is: The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit. — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 17 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.