Severity
Moderate
ModerateActive
CPSC recall · Reported October 16, 2009
Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot Stores
The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Comfort Office Furniture, LTD, China aka Evergood Co. Ltd. recalled This recall involves the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh C… - a moderate-severity action.
Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Of… was recalled by Comfort Office Furniture, LTD, China aka Evergood Co. Ltd. in October 16, 2009. Reason: The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazar…. Remedy: Consumers should immediately stop using the recalled office chairs and contact Raynor to …. Verify recall #10013 with the CPSC before acting.
The recall
Comfort Office Furniture, LTD, China aka Evergood Co. Ltd. issued this moderate-severity CPSC recall-The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazar….
- Moderate
- severity level
- October 16, 2009
- reported
Sourced from official CPSC enforcement records. Verify recall #10013 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #10013) was formally reported on October 16, 2009. It is classified under Moderate severity, with a current status of Active. Comfort Office Furniture, LTD, China aka Evergood Co. Ltd. is listed as the recalling firm. Federal records list the affected scope as About 150,000.
The documented reason for this recall is: The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 150,000
Related Recalls
6
6 from same agency
Product description
This recall involves the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair SKU # 510830 and the Quantum Realspace PRO™ 9000 Series Mesh Chair with Headrest SKU # 690690. The Realspace PRO™ Mesh Guest Chair is not involved in this recall.
Reason for recall
The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 10013 |
| Date reported | October 16, 2009 |
| Date initiated | October 16, 2009 |
| Recalling firm | Comfort Office Furniture, LTD, China aka Evergood Co. Ltd. |
| Affected scope | About 150,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.
- Check the recall number (10013) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair SKU # 510830 and the Quantum Realspace PRO™ 9000 Series Mesh Chair with Headrest SKU # 690690. The Realspace PRO™ Mesh Guest Chair is not involved in this recall.. Recalled by Comfort Office Furniture, LTD, China aka Evergood Co. Ltd.. Units affected: About 150,000.
Why was this product recalled? ▼
The bolts attaching the seatback on the recalled chairs can loosen and detach, posing a fall and injury hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 16, 2009. Severity: Moderate. Recall number: 10013.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (10013) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported October 16, 2009. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.