CPSC recall · Reported January 7, 2010
Acer Recalls Notebook Computers Due to Burn Hazard
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Acer America Corporation, of San Jose, Calif. recalled The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS….
Acer Recalls Notebook Computers Due to Burn Hazard was recalled by Acer America Corporation, of San Jose, Calif. in January 7, 2010. Reason: An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn h…. Remedy: Consumers should stop using the recalled notebook computers immediately and contact Acer …. Verify recall #10103 with the CPSC before acting.
The recall
Acer America Corporation, of San Jose, Calif. issued this CPSC recall-An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn h….
- None
- agency class
- January 7, 2010
- reported
Sourced from official CPSC enforcement records. Verify recall #10103 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
Reason for recall
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Remedy, what to do
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 10103 |
| Date reported | January 7, 2010 |
| Date initiated | January 7, 2010 |
| Recalling firm | Acer America Corporation, of San Jose, Calif. |
| Affected scope | About 22,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affect…
- Check the recall number (10103) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Consumer-product notices outside this firm and state, matched by severity timing and product category.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026