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Acer Recalls Notebook Computers Due to Burn Hazard

Reported: January 7, 2010 Initiated: January 7, 2010 #10103

Product Description

The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

Reason for Recall

An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.

Remedy

Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

Details

Units Affected
About 22,000
Official Source
https://www.cpsc.gov/Recalls/2010/Acer-Recalls-Notebook-Computers-Due-to-Burn-Hazard

Frequently Asked Questions

What product was recalled? ▼
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.. Recalled by Acer America Corporation, of San Jose, Calif.. Units affected: About 22,000.
Why was this product recalled? ▼
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
What should consumers do? ▼
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on January 7, 2010. Severity: Moderate. Recall number: 10103.

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