Severity
Moderate
ModerateActive
CPSC recall · Reported November 19, 2010
Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard
The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awn… - a moderate-severity action.
Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard was recalled and listed by the CPSC in November 19, 2010. Reason: The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of…. Remedy: Consumers should immediately stop using recalled awning motors and the awning's manual cr…. Verify recall #11043 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of….
- Moderate
- severity level
- November 19, 2010
- reported
Sourced from official CPSC enforcement records. Verify recall #11043 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #11043) was formally reported on November 19, 2010. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 4,600.
The documented reason for this recall is: The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Syste… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 4,600
Related Recalls
6
6 from same agency
Product description
This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.
Reason for recall
The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
Remedy, what to do
Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 11043 |
| Date reported | November 19, 2010 |
| Date initiated | November 19, 2010 |
| Recalling firm | Not disclosed |
| Affected scope | About 4,600 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit b…
- Check the recall number (11043) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.. Units affected: About 4,600.
Why was this product recalled? ▼
The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
What should consumers do? ▼
Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 19, 2010. Severity: Moderate. Recall number: 11043.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (11043) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Shenzhen Bopu Product Design Co., Ltd., dba POPOOO, of China · 2026-07-02
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CPSC Moderate
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Super Off-Road Solar Power Banks Recalled Due to Overheating; Imported by Spector & Co.
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CPSC Moderate
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School Specialty, LLC, of Greenville, Wisconsin · 2026-06-11
Compare this recall with Projecting LED Finger Light Toys Recalled Due to Risk of Se… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 19, 2010. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.