Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.

Recall #: 11043
Affected scope: About 4,600

Compiled from official public sources by the publisher. · Updated September 2026

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The CPSC recalled This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awn….

Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard was recalled and listed by the CPSC in November 19, 2010. Reason: The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of…. Remedy: Consumers should immediately stop using recalled awning motors and the awning's manual cr…. Verify recall #11043 with the CPSC before acting.

The recall

issued this CPSC recall-The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of….

None
agency class: November 19, 2010
reported

Sourced from official CPSC enforcement records. Verify recall #11043 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

Reason for recall

The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.

Remedy, what to do

Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	11043
Date reported	November 19, 2010
Date initiated	November 19, 2010
Recalling firm	Not disclosed
Affected scope	About 4,600
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit b…

Check the recall number (11043) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.

What should consumers do? ▼

Which agency issued this recall? ▼

This recall was issued by the CPSC on November 19, 2010. CPSC does not publish a hazard classification for this recall. Recall number: 11043.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported November 19, 2010. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026