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Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

Reported: November 19, 2010 Initiated: November 19, 2010 #11043

Product Description

This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

Reason for Recall

The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.

Remedy

Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.

Details

Units Affected
About 4,600
Official Source
https://www.cpsc.gov/Recalls/2010/Motorized-Awnings-Recalled-by-Somfy-Systems-Due-to-Shock-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.. Units affected: About 4,600.
Why was this product recalled? ▼
The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
What should consumers do? ▼
Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 19, 2010. Severity: Moderate. Recall number: 11043.

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