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Frontgate Recalls Step Ladders Due to Fall Hazard

Reported: January 20, 2011 Initiated: January 20, 2011 #11718

Product Description

This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.

Reason for Recall

The ladders can unexpectedly break, posing a fall hazard to consumers.

Remedy

Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.

Details

Units Affected
About 38,000
Official Source
https://www.cpsc.gov/Recalls/2011/Frontgate-Recalls-Step-Ladders-Due-to-Fall-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.. Recalled by Dillon Davis, of South San Francisco, Calif.. Units affected: About 38,000.
Why was this product recalled? ▼
The ladders can unexpectedly break, posing a fall hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.
Which agency issued this recall? ▼
This recall was issued by the CPSC on January 20, 2011. Severity: Moderate. Recall number: 11718.

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