Severity
Moderate
ModerateActive
CPSC recall · Reported February 16, 2011
Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Redwood Pacific Limited, of Hong Kong recalled The trees are safe for indoor use only and are supplied with extension cords with warning… - a moderate-severity action.
Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard was recalled by Redwood Pacific Limited, of Hong Kong in February 16, 2011. Reason: Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated fo…. Remedy: Consumers should immediately stop using this product outdoors. If this product has been u…. Verify recall #11723 with the CPSC before acting.
The recall
Redwood Pacific Limited, of Hong Kong issued this moderate-severity CPSC recall-Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated fo….
- Moderate
- severity level
- February 16, 2011
- reported
Sourced from official CPSC enforcement records. Verify recall #11723 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #11723) was formally reported on February 16, 2011. It is classified under Moderate severity, with a current status of Active. Redwood Pacific Limited, of Hong Kong is listed as the recalling firm. Federal records list the affected scope as About 1,333.
The documented reason for this recall is: Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 1,333
Related Recalls
6
6 from same agency
Product description
The trees are safe for indoor use only and are supplied with extension cords with warning labels stating "For indoor use only." The following models sold before Dec. 21, 2010 are affected by this recall: Tree Name Model Number Height Lighting Type Adirondack Evergreen 502 1282 6' Led Clear Adirondack Evergreen 502 1283 6' Led Multi Adirondack Evergreen 502 1284 7.5' Led Clear Adirondack Evergreen 502 1285 7.5' Led Multi Adirondack Evergreen 502 1286 9' Led Clear Adirondack Evergreen 502 1287 9' Led Multi Potted Colorado Mountain Spruce 502 1332 7' Clear Rockefeller Pine - Giant Tree 502 1464 15' Clear Rockefeller Pine - Giant Tree 502 1465 15' Led Clear Rockefeller Pine - Giant Tree 502 1466 15' Led Multi Rockefeller Pine - Giant Tree 502 1469 20' Clear Rockefeller Pine - Giant Tree 502 1470 20' Led Clear Rockefeller Pine - Giant Tree 502 1474 25' Clear Rockefeller Pine - Giant Tree 502 1475 25' Led Clear Rockefeller Pine - Giant Tree 502 1476 25' Led Multi Model numbers for the trees are located on the cartons.
Reason for recall
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
Remedy, what to do
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 11723 |
| Date reported | February 16, 2011 |
| Date initiated | February 16, 2011 |
| Recalling firm | Redwood Pacific Limited, of Hong Kong |
| Affected scope | About 1,333 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may c…
- Check the recall number (11723) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The trees are safe for indoor use only and are supplied with extension cords with warning labels stating "For indoor use only." The following models sold before Dec. 21, 2010 are affected by this recall: Tree Name Model Number Height Lighting Type Adirondack Evergreen 502 1282 6' Led Clear Adirondack Evergreen 502 1283 6' Led Multi Adirondack Evergreen 502 1284 7.5' Led Clear Adirondack Evergreen 502 1285 7.5' Led Multi Adirondack Evergreen 502 1286 9' Led Clear Adirondack Evergreen 502 1287 9' Led Multi Potted Colorado Mountain Spruce 502 1332 7' Clear Rockefeller Pine - Giant Tree 502 1464 15' Clear Rockefeller Pine - Giant Tree 502 1465 15' Led Clear Rockefeller Pine - Giant Tree 502 1466 15' Led Multi Rockefeller Pine - Giant Tree 502 1469 20' Clear Rockefeller Pine - Giant Tree 502 1470 20' Led Clear Rockefeller Pine - Giant Tree 502 1474 25' Clear Rockefeller Pine - Giant Tree 502 1475 25' Led Clear Rockefeller Pine - Giant Tree 502 1476 25' Led Multi Model numbers for the trees are located on the cartons.. Recalled by Redwood Pacific Limited, of Hong Kong. Units affected: About 1,333.
Why was this product recalled? ▼
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
What should consumers do? ▼
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 16, 2011. Severity: Moderate. Recall number: 11723.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (11723) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported February 16, 2011. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.