CPSC recall · Reported February 16, 2011
Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
Redwood Pacific Limited, of Hong Kong recalled The trees are safe for indoor use only and are supplied with extension cords with warning….
Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard was recalled by Redwood Pacific Limited, of Hong Kong in February 16, 2011. Reason: Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated fo…. Remedy: Consumers should immediately stop using this product outdoors. If this product has been u…. Verify recall #11723 with the CPSC before acting.
The recall
Redwood Pacific Limited, of Hong Kong issued this CPSC recall-Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated fo….
- None
- agency class
- February 16, 2011
- reported
Sourced from official CPSC enforcement records. Verify recall #11723 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
The trees are safe for indoor use only and are supplied with extension cords with warning labels stating "For indoor use only." The following models sold before Dec. 21, 2010 are affected by this recall: Tree Name Model Number Height Lighting Type Adirondack Evergreen 502 1282 6' Led Clear Adirondack Evergreen 502 1283 6' Led Multi Adirondack Evergreen 502 1284 7.5' Led Clear Adirondack Evergreen 502 1285 7.5' Led Multi Adirondack Evergreen 502 1286 9' Led Clear Adirondack Evergreen 502 1287 9' Led Multi Potted Colorado Mountain Spruce 502 1332 7' Clear Rockefeller Pine - Giant Tree 502 1464 15' Clear Rockefeller Pine - Giant Tree 502 1465 15' Led Clear Rockefeller Pine - Giant Tree 502 1466 15' Led Multi Rockefeller Pine - Giant Tree 502 1469 20' Clear Rockefeller Pine - Giant Tree 502 1470 20' Led Clear Rockefeller Pine - Giant Tree 502 1474 25' Clear Rockefeller Pine - Giant Tree 502 1475 25' Led Clear Rockefeller Pine - Giant Tree 502 1476 25' Led Multi Model numbers for the trees are located on the cartons.
Reason for recall
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
Remedy, what to do
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 11723 |
| Date reported | February 16, 2011 |
| Date initiated | February 16, 2011 |
| Recalling firm | Redwood Pacific Limited, of Hong Kong |
| Affected scope | About 1,333 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may c…
- Check the recall number (11723) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
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Methodology · Corrections · Archive as of August 2026