PlainRecalls
CPSC Moderate Active

Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability

Reported: April 19, 2011 Initiated: April 19, 2011 #11735

Product Description

The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.

Reason for Recall

The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.

Remedy

Consumers should stop using the product immediately and contact Spot LLC for a free replacement.

Frequently Asked Questions

What product was recalled?
The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.. Recalled by Spot LLC, of Covington, La.. Units affected: About 15,400.
Why was this product recalled?
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
What should consumers do?
Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Which agency issued this recall?
This recall was issued by the CPSC on April 19, 2011. Severity: Moderate. Recall number: 11735.