CPSC recall · Reported February 28, 2012
Carlisle FoodService Recalls Melamine Mugs Due to Burn Hazard
The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.
The CPSC recalled The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz….
Carlisle FoodService Recalls Melamine Mugs Due to Burn Hazard was recalled and listed by the CPSC in February 28, 2012. Reason: The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.. Remedy: Consumers should stop using the mugs immediately and return them to Carlisle for credit t…. Verify recall #12120 with the CPSC before acting.
The recall
issued this CPSC recall-The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers..
- None
- agency class
- February 28, 2012
- reported
Sourced from official CPSC enforcement records. Verify recall #12120 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are: Name Size Model Number Sierrus™ Mug 7.8 oz Model # 33056 Durus® Challenge Cup 7.8 oz Model # 43056 Dallas Ware® Stacking Cup 7 oz Model # 43546 Dayton™ Stacking Cup 7 oz Model # 43870 Kingline™ Ovide Cup 7 oz Model # KL300 Kingline™ Stacking Cup 7 oz Model # KL111 Melamine Stackable Mug 8 oz Model # 4510 Cappuccino Mug 12 oz Model # 4812 Cappuccino Mug 16 oz Model # 4816
Reason for recall
The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.
Remedy, what to do
Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 12120 |
| Date reported | February 28, 2012 |
| Date initiated | February 28, 2012 |
| Recalling firm | Not disclosed |
| Affected scope | About 111,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle Food…
- Check the recall number (12120) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026