Severity
Moderate
Carlisle FoodService Recalls Melamine Mugs Due to Burn Hazard
Reported: February 28, 2012 Initiated: February 28, 2012 #12120 About 111,000 units
CPSC recall on February 28, 2012. Classified as Moderate severity. Approximately About 111,000 units are affected. The recall was issued because: The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.. This recall notice is sourced from official CPSC enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.
Recall Insight
This CPSC action (record #12120) was formally reported on February 28, 2012. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records indicate About 111,000 units are affected, a scale large enough to require multi-state distribution tracking.
The documented reason for this recall is: The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for f… — consumers holding this product should act on that instruction rather than relying on general guidance.
To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 14 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.
Recall Distribution by Severity Class
Units Affected
About 111,000
Related Recalls
6
0 from same agency
Product Description
The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are: Name Size Model Number Sierrus™ Mug 7.8 oz Model # 33056 Durus® Challenge Cup 7.8 oz Model # 43056 Dallas Ware® Stacking Cup 7 oz Model # 43546 Dayton™ Stacking Cup 7 oz Model # 43870 Kingline™ Ovide Cup 7 oz Model # KL300 Kingline™ Stacking Cup 7 oz Model # KL111 Melamine Stackable Mug 8 oz Model # 4510 Cappuccino Mug 12 oz Model # 4812 Cappuccino Mug 16 oz Model # 4816
Reason for Recall
The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.
Remedy
Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.
Details
- Units Affected
- About 111,000
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 12120 |
| Date reported | February 28, 2012 |
| Date initiated | February 28, 2012 |
| Recalling firm | Not disclosed |
| Units affected | About 111,000 |
| Distribution | Not disclosed |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
Frequently Asked Questions
What product was recalled? ▼
The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are: Name Size Model Number Sierrus™ Mug 7.8 oz Model # 33056 Durus® Challenge Cup 7.8 oz Model # 43056 Dallas Ware® Stacking Cup 7 oz Model # 43546 Dayton™ Stacking Cup 7 oz Model # 43870 Kingline™ Ovide Cup 7 oz Model # KL300 Kingline™ Stacking Cup 7 oz Model # KL111 Melamine Stackable Mug 8 oz Model # 4510 Cappuccino Mug 12 oz Model # 4812 Cappuccino Mug 16 oz Model # 4816. Units affected: About 111,000.
Why was this product recalled? ▼
The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.
What should consumers do? ▼
Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 28, 2012. Severity: Moderate. Recall number: 12120.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (12120) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Recall Context
Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.
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Data Sources
Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
- Source: USDA FSIS — Food Safety and Inspection Service (meat, poultry, and egg product recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Read our methodology — how this data is sourced, computed, and verified.
All federal data sources used on this page
- U.S. Census Bureau ACS — demographic + housing + income data. census.gov/programs-surveys/acs
- BLS Occupational Employment and Wage Statistics (OEWS) — wage + employment by occupation. bls.gov/oes
- BEA Regional Economic Accounts — GDP + personal income by state/metro. bea.gov/data/regional
- U.S. Census Bureau County Business Patterns — establishment + employment by industry. census.gov/cbp
- IRS Statistics of Income (SOI) — tax-return aggregate data. irs.gov/statistics
- data.gov — U.S. federal open-data portal — discovery layer for additional federal sources. data.gov
Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).