CPSC recall · Reported February 22, 2012
2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due to Fire and Burn Hazard
GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to consumers.
2Gig Technologies Inc., of Lehi, Utah recalled The GSM radio module in the Go!Control Panel enables wireless communication between the h….
2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due… was recalled by 2Gig Technologies Inc., of Lehi, Utah in February 22, 2012. Reason: GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting…. Remedy: 2GIG has directed home security companies to contact consumers, who will receive a free, …. Verify recall #12724 with the CPSC before acting.
The recall
2Gig Technologies Inc., of Lehi, Utah issued this CPSC recall-GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting….
- None
- agency class
- February 22, 2012
- reported
Sourced from official CPSC enforcement records. Verify recall #12724 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
The GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and "emergency" and "home" buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Consumers cannot identify the module safely.
Reason for recall
GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to consumers.
Remedy, what to do
2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2GIG. Consumers should not try to disconnect or disable the recalled product.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 12724 |
| Date reported | February 22, 2012 |
| Date initiated | February 22, 2012 |
| Recalling firm | 2Gig Technologies Inc., of Lehi, Utah |
| Affected scope | About 40,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you hav…
- Check the recall number (12724) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026