PlainRecalls

Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard

Reported: November 21, 2012 Initiated: November 21, 2012 #13707 About 4,400 shades units

Hunter Douglas Fabrication Co., of West Sacramento, Calif. issued this CPSC recall on November 21, 2012. Classified as Moderate severity. Approximately About 4,400 shades units are affected. The recall was issued because: Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functi…. This recall notice is sourced from official CPSC enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.

Recall Insight

This CPSC action (record #13707) was formally reported on November 21, 2012. It is classified under Moderate severity, with a current status of Active. Hunter Douglas Fabrication Co., of West Sacramento, Calif. is listed as the recalling firm. Federal records indicate About 4,400 shades units are affected.

The documented reason for this recall is: Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cord… — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 14 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.

Recall Distribution by Severity Class

Severity1Class I (Critical)Class II (Moderate)Class III (Low)
Recall Distribution by Severity Class

Severity

Moderate

Units Affected

About 4,400 shades

Related Recalls

6

6 from same agency

Product Description

This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.

Reason for Recall

Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.

Remedy

CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 13707
Date reported November 21, 2012
Date initiated November 21, 2012
Recalling firm Hunter Douglas Fabrication Co., of West Sacramento, Calif.
Units affected About 4,400 shades
Distribution Not disclosed

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

About 4,400 shades units affected — limited or regional distribution scale.

Regional (<10K units) ✓ This recall
Multi-state (10K – 100K units)
Large-scale (100K – 1M units)
Massive (≥1M units)

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

Frequently Asked Questions

What product was recalled?
This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.. Recalled by Hunter Douglas Fabrication Co., of West Sacramento, Calif.. Units affected: About 4,400 shades.
Why was this product recalled?
Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.
What should consumers do?
CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.
Which agency issued this recall?
This recall was issued by the CPSC on November 21, 2012. Severity: Moderate. Recall number: 13707.
How do I check if my product is affected by a recall?
Check the product description and recall number (13707) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Recall Context

Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.

Nearby Recalls in This Category

Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.

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Data Sources

Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
  • Source: USDA FSIS — Food Safety and Inspection Service (meat, poultry, and egg product recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

All federal data sources used on this page

Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).