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CPSC recall · Reported November 21, 2012

Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard

Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangle…

Recall #
13707
Affected scope
About 4,400 shades
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Hunter Douglas Fabrication Co., of West Sacramento, Calif. recalled This recall involves custom-made cellular and pleated window coverings, sold in various c….

Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Stra… was recalled by Hunter Douglas Fabrication Co., of West Sacramento, Calif. in November 21, 2012. Reason: Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop f…. Remedy: CPSC urges consumers to check their window coverings to see if the cords inside the break…. Verify recall #13707 with the CPSC before acting.

The recall

Hunter Douglas Fabrication Co., of West Sacramento, Calif. issued this CPSC recall-Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop f….

None
agency class
November 21, 2012
reported

Sourced from official CPSC enforcement records. Verify recall #13707 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 5 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Children & Baby Products recalls over time

Where this recall sits in its category - 3,781 children & baby products recalls on record

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Product description

This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.

Reason for recall

Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.

Remedy, what to do

CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 13707
Date reported November 21, 2012
Date initiated November 21, 2012
Recalling firm Hunter Douglas Fabrication Co., of West Sacramento, Calif.
Affected scope About 4,400 shades
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot…

  • Check the recall number (13707) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.. Recalled by Hunter Douglas Fabrication Co., of West Sacramento, Calif.. Units affected: About 4,400 shades.
Why was this product recalled?
Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.
What should consumers do?
CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.
Which agency issued this recall?
This recall was issued by the CPSC on November 21, 2012. CPSC does not publish a hazard classification for this recall. Recall number: 13707.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported November 21, 2012. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026