Severity
Moderate
ModerateActive
CPSC recall · Reported November 21, 2012
Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard
Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangle…
Compiled from official public sources by the editorial team.
Verify with CPSC →
Hunter Douglas Fabrication Co., of West Sacramento, Calif. recalled This recall involves custom-made cellular and pleated window coverings, sold in various c… - a moderate-severity action.
Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Stra… was recalled by Hunter Douglas Fabrication Co., of West Sacramento, Calif. in November 21, 2012. Reason: Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop f…. Remedy: CPSC urges consumers to check their window coverings to see if the cords inside the break…. Verify recall #13707 with the CPSC before acting.
The recall
Hunter Douglas Fabrication Co., of West Sacramento, Calif. issued this moderate-severity CPSC recall-Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop f….
- Moderate
- severity level
- November 21, 2012
- reported
Sourced from official CPSC enforcement records. Verify recall #13707 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #13707) was formally reported on November 21, 2012. It is classified under Moderate severity, with a current status of Active. Hunter Douglas Fabrication Co., of West Sacramento, Calif. is listed as the recalling firm. Federal records list the affected scope as About 4,400 shades.
The documented reason for this recall is: Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cord… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category - 3,731 children & baby products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 4,400 shades
Related Recalls
6
6 from same agency
Product description
This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.
Reason for recall
Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.
Remedy, what to do
CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 13707 |
| Date reported | November 21, 2012 |
| Date initiated | November 21, 2012 |
| Recalling firm | Hunter Douglas Fabrication Co., of West Sacramento, Calif. |
| Affected scope | About 4,400 shades |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot…
- Check the recall number (13707) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.. Recalled by Hunter Douglas Fabrication Co., of West Sacramento, Calif.. Units affected: About 4,400 shades.
Why was this product recalled? ▼
Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.
What should consumers do? ▼
CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 21, 2012. Severity: Moderate. Recall number: 13707.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (13707) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 21, 2012. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.