Severity
Moderate
ModerateActive
CPSC recall · Reported February 28, 2013
Balsam Hill Recalls Pre-lit Christmas Trees Due to Burn and Shock Hazards
The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.
Redwood Pacific Ltd., of Hong Kong recalled The artificial Christmas trees are pre-lit with both multi-color and clear lights that ar… — a moderate-severity action.
Balsam Hill Recalls Pre-lit Christmas Trees Due to Burn and Shock Hazards was recalled by Redwood Pacific Ltd., of Hong Kong in February 28, 2013. Reason: The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock h…. Remedy: Consumers should immediately stop using the Christmas tree's remote control units and con…. Verify recall #13727 with the CPSC before acting.
The recall
Redwood Pacific Ltd., of Hong Kong issued this moderate-severity CPSC recall — The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock h….
- Moderate
- severity level
- February 28, 2013
- reported
Sourced from official CPSC enforcement records. Verify recall #13727 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #13727) was formally reported on February 28, 2013. It is classified under Moderate severity, with a current status of Active. Redwood Pacific Ltd., of Hong Kong is listed as the recalling firm. Federal records list the affected scope as About 700.
The documented reason for this recall is: The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly. — consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category — 3,146 children & baby products recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger — we do not rank products by risk from raw recall volume.
Affected scope
About 700
Related Recalls
6
0 from same agency
Product description
The artificial Christmas trees are pre-lit with both multi-color and clear lights that are operated by a remote control. Some larger trees have two remote control receiver boxes attached to the tree. The Christmas trees are green and stand between 7 ½ and 15 feet tall. Trees with the following model numbers are included in this recall. The model number is located on the tree's packaging. Date code H1203 is printed on a white label on the back of the remote control box attached to the tree. Model Number Tree Name Lighting Type 6528502 103913 0112 12' Vermont White Spruce™ Color+Clear 6528502 130645 0112 15' California Baby Redwood Color+Clear 6528502 134152 0112 9' Colorado Mountain Spruce Color+Clear 6528502 134394 0112 12' Colorado Mountain Spruce Color+Clear 6528502 216632 0112 7.5' Aspen Estate Fir Color+Clear 6528502 248622 0112 9' BH Fraser Fir™ Color+Clear 6528502 296214 0112 12' California Baby Redwood Color+Clear 6528502 307403 0112 12' BH Fraser Fir™ Color+Clear 6528502 363842 0112 9' Vermont White Spruce™ Narrow Color+Clear 6528502 364143 0112 10' Vermont White Spruce™ Color+Clear 6528502 364453 0112 11' Vermont White Spruce™ Color+Clear 6528502 364762 0112 10' BH Fraser Fir™ Color+Clear
Reason for recall
The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.
Remedy — what to do
Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 13727 |
| Date reported | February 28, 2013 |
| Date initiated | February 28, 2013 |
| Recalling firm | Redwood Pacific Ltd., of Hong Kong |
| Affected scope | About 700 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement re…
- Check the recall number (13727) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The artificial Christmas trees are pre-lit with both multi-color and clear lights that are operated by a remote control. Some larger trees have two remote control receiver boxes attached to the tree. The Christmas trees are green and stand between 7 ½ and 15 feet tall. Trees with the following model numbers are included in this recall. The model number is located on the tree's packaging. Date code H1203 is printed on a white label on the back of the remote control box attached to the tree. Model Number Tree Name Lighting Type 6528502 103913 0112 12' Vermont White Spruce™ Color+Clear 6528502 130645 0112 15' California Baby Redwood Color+Clear 6528502 134152 0112 9' Colorado Mountain Spruce Color+Clear 6528502 134394 0112 12' Colorado Mountain Spruce Color+Clear 6528502 216632 0112 7.5' Aspen Estate Fir Color+Clear 6528502 248622 0112 9' BH Fraser Fir™ Color+Clear 6528502 296214 0112 12' California Baby Redwood Color+Clear 6528502 307403 0112 12' BH Fraser Fir™ Color+Clear 6528502 363842 0112 9' Vermont White Spruce™ Narrow Color+Clear 6528502 364143 0112 10' Vermont White Spruce™ Color+Clear 6528502 364453 0112 11' Vermont White Spruce™ Color+Clear 6528502 364762 0112 10' BH Fraser Fir™ Color+Clear. Recalled by Redwood Pacific Ltd., of Hong Kong. Units affected: About 700.
Why was this product recalled? ▼
The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.
What should consumers do? ▼
Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 28, 2013. Severity: Moderate. Recall number: 13727.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (13727) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported February 28, 2013.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.