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CPSC recall · Reported February 28, 2013

Balsam Hill Recalls Pre-lit Christmas Trees Due to Burn and Shock Hazards

The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.

Recall #
13727
Affected scope
About 700
Verify with CPSC →
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Redwood Pacific Ltd., of Hong Kong recalled The artificial Christmas trees are pre-lit with both multi-color and clear lights that ar….

Balsam Hill Recalls Pre-lit Christmas Trees Due to Burn and Shock Hazards was recalled by Redwood Pacific Ltd., of Hong Kong in February 28, 2013. Reason: The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock h…. Remedy: Consumers should immediately stop using the Christmas tree's remote control units and con…. Verify recall #13727 with the CPSC before acting.

The recall

Redwood Pacific Ltd., of Hong Kong issued this CPSC recall-The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock h….

None
agency class
February 28, 2013
reported

Sourced from official CPSC enforcement records. Verify recall #13727 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 5 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Children & Baby Products recalls over time

Where this recall sits in its category - 3,781 children & baby products recalls on record

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Product description

The artificial Christmas trees are pre-lit with both multi-color and clear lights that are operated by a remote control. Some larger trees have two remote control receiver boxes attached to the tree. The Christmas trees are green and stand between 7 ½ and 15 feet tall. Trees with the following model numbers are included in this recall. The model number is located on the tree's packaging. Date code H1203 is printed on a white label on the back of the remote control box attached to the tree. Model Number Tree Name Lighting Type 6528502 103913 0112 12' Vermont White Spruce™ Color+Clear 6528502 130645 0112 15' California Baby Redwood Color+Clear 6528502 134152 0112 9' Colorado Mountain Spruce Color+Clear 6528502 134394 0112 12' Colorado Mountain Spruce Color+Clear 6528502 216632 0112 7.5' Aspen Estate Fir Color+Clear 6528502 248622 0112 9' BH Fraser Fir™ Color+Clear 6528502 296214 0112 12' California Baby Redwood Color+Clear 6528502 307403 0112 12' BH Fraser Fir™ Color+Clear 6528502 363842 0112 9' Vermont White Spruce™ Narrow Color+Clear 6528502 364143 0112 10' Vermont White Spruce™ Color+Clear 6528502 364453 0112 11' Vermont White Spruce™ Color+Clear 6528502 364762 0112 10' BH Fraser Fir™ Color+Clear

Reason for recall

The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.

Remedy, what to do

Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 13727
Date reported February 28, 2013
Date initiated February 28, 2013
Recalling firm Redwood Pacific Ltd., of Hong Kong
Affected scope About 700
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement re…

  • Check the recall number (13727) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
The artificial Christmas trees are pre-lit with both multi-color and clear lights that are operated by a remote control. Some larger trees have two remote control receiver boxes attached to the tree. The Christmas trees are green and stand between 7 ½ and 15 feet tall. Trees with the following model numbers are included in this recall. The model number is located on the tree's packaging. Date code H1203 is printed on a white label on the back of the remote control box attached to the tree. Model Number Tree Name Lighting Type 6528502 103913 0112 12' Vermont White Spruce™ Color+Clear 6528502 130645 0112 15' California Baby Redwood Color+Clear 6528502 134152 0112 9' Colorado Mountain Spruce Color+Clear 6528502 134394 0112 12' Colorado Mountain Spruce Color+Clear 6528502 216632 0112 7.5' Aspen Estate Fir Color+Clear 6528502 248622 0112 9' BH Fraser Fir™ Color+Clear 6528502 296214 0112 12' California Baby Redwood Color+Clear 6528502 307403 0112 12' BH Fraser Fir™ Color+Clear 6528502 363842 0112 9' Vermont White Spruce™ Narrow Color+Clear 6528502 364143 0112 10' Vermont White Spruce™ Color+Clear 6528502 364453 0112 11' Vermont White Spruce™ Color+Clear 6528502 364762 0112 10' BH Fraser Fir™ Color+Clear. Recalled by Redwood Pacific Ltd., of Hong Kong. Units affected: About 700.
Why was this product recalled?
The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.
What should consumers do?
Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.
Which agency issued this recall?
This recall was issued by the CPSC on February 28, 2013. CPSC does not publish a hazard classification for this recall. Recall number: 13727.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported February 28, 2013. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026