PlainRecalls
CPSC Moderate Active

Centex Homes Recalls Solar Panels Due to Fire Hazard

Reported: March 25, 2014 Initiated: March 25, 2014 #14138

Product Description

This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes ("Centex"). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.

Reason for Recall

Fire

Remedy

Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.

Frequently Asked Questions

What product was recalled?
This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes ("Centex"). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.. Recalled by Open Energy Corporation, Inc. and Applied Solar, Inc., of Solana Beach, Calif., are no longer in business.. Units affected: About 240 homes.
Why was this product recalled?
Fire
What should consumers do?
Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.
Which agency issued this recall?
This recall was issued by the CPSC on March 25, 2014. Severity: Moderate. Recall number: 14138.